Quality Technician: NCR & Process Improvement

Lehigh Heavy Forge Corporation; Pelzer (SC); On-site; USD 42,000 - 62,000; Full time

Job summary

Vertiv is seeking a Quality Technician to uphold high safety and quality standards in a fast-paced environment. The role emphasizes implementing NCR/8D processes, auditing activities, and closing out non-conformances while collaborating with engineering, production, and vendors.

The candidate will identify quality improvements, support root-cause investigations, and ensure issues are communicated through portals. Strong attention to detail is essential.

Qualifications

• 2–5 years' experience using measuring tools to perform quality checks.
• Excellent verbal and written communication and strong attention to detail.
• Ability to work as a member of a team in a team-oriented environment.
• Ability to plan and organize responsibilities according to needs of the company.
• Ability to make decision and self-pace your work. Strong prioritization skills.
• Demonstrated problem-solving ability in an organized manner using 8D/NCR methodology.
• Experience with Data Collection.
• Ability to read engineering drawings and measure or test product to determine conformance.
• Proficient in Microsoft Word and Excel.
• Ability to interact with multiple people at different levels to include but not limited to upper management, production, engineering, clients, and vendors to creatively resolve quality issues.
• Must act in the best interest of Vertiv to clients and suppliers.
• Must have an employment track record consistent with Vertiv Internal Job Posting standards.

Responsibilities

• Maintain positive, progressive, and productive attitude toward plant targets and objectives regarding reliability, accountability, safety, integrity, quality, and productivity as a unified goal.
• Utilize the NCR process and 8D approach to building quality into the processes including but not limited to:
• Internally Audit daily work activities within the organization to identify non-conformances in process that require sustained correction.
• Expeditiously Initiate, Manage-by-Priority, and Close out NCR's.
• Escalate repeated non-conformances or advanced level problems to QA Engineers.
• Ensures a quality product is passed through all stations.
• Identifies opportunities to build quality into the products and processes.
• Works closely with engineering, production, safety, vendors to ensure product compliance.
• Engage in any improvements which seek to drive the COPQ down.
• Supports Quality Engineering with root cause investigation and corrective action implementation.
• Updates customer issue responses within customer portal and/or NCR system to support communication and feedback on reported issues.

Skills

Communication

Teamwork

Planning

Decision making

Problem solving

Data collection

Reading drawings

Attention to detail

Safety awareness

Quality mindset

Face-to-face interaction

Education

High School Diploma or GED

Tools

Calipers

Micrometers

Tape measures

Microsoft Word

Microsoft Excel

Job description

Vertiv is seeking a Quality Technician to uphold high safety and quality standards in a fast-paced environment. The role emphasizes implementing NCR/8D processes, auditing activities, and closing out non-conformances while collaborating with engineering, production, and vendors.

The candidate will identify quality improvements, support root-cause investigations, and ensure issues are communicated through portals. Strong attention to detail is essential.