Quality Technician - Level III - 1st Shift

Cummins Inc; Whitakers (NC); On-site; USD 52,000 - 78,000; Full time

Job summary

Cummins Inc. in Rocky Mount, NC is seeking a Quality Technician – Level III to support quality operations on-site. You will assist engineers with production-related inspections, monitor material quality, and ensure documentation and tests meet specifications.

Strong attention to detail and familiarity with metrology are essential. The role emphasizes defects containment, calibration of measurement equipment including CMM, and collaboration with Supplier Quality to reduce defects and ensure

Qualifications

• High school diploma or equivalent; regulatory compliance knowledge is a plus.
• Experience in manufacturing quality environments and adherence to quality systems.
• Ability to inspect, monitor, and test products to ensure compliance with specifications.
• Attention to detail and basic metrology knowledge to support continuous improvement.

Responsibilities

• Assist in production-related and inspection tasks to uphold quality standards.
• Monitor material quality and adjust processes to meet specifications.
• Maintain accurate documentation and records for audits and traceability.
• Identify defects and work with teams to determine root causes.
• Conduct simple tests and prepare technical reports for decision-making.
• Program and use measurement equipment to test and validate product characteristics.
• Assist customers in understanding product specifications and measurement data.
• Ensure calibration and maintenance of test equipment is performed.

Skills

Customer focus

Decision quality

Quality management

Root cause analysis

Timely communication

Supplier collaboration

Monitoring & reporting

Failsafe checks

Defect containment

Education

High school diploma or equivalent

Tools

CMM

Measurement equipment

Job description

We are looking for a talented Quality Technician- Level III to join our team specializing in Quality for our Cummins Inc. facility in Rocky Mount, NC.

In this role, you will make an impact in the following ways:

• Support Engineers : By assisting in production-related and inspection jobs, you ensure smooth operations and help maintain high-quality standards.
• Quality Monitoring : Your role in monitoring material quality and making necessary adjustments ensures that the final products meet the required specifications.
• Documentation and Records : Maintaining accurate documentation and records helps in tracking progress, ensuring compliance, and facilitating audits.
• Defect Identification : Comparing physical characteristics of components and products to technical specifications allows you to identify and address defects early in the process.
• Testing and Reporting : Conducting simple tests and preparing technical reports provides valuable data for decision-making and continuous improvement.
• Measurement Equipment : Your expertise in using and programming measurement equipment ensures precise and reliable product testing.
• Customer Assistance : Assisting customers in understanding product specifications and measurement data helps build trust and ensures proper product application.
• Equipment Maintenance : Ensuring the proper maintenance and calibration of measurement and test equipment guarantees consistent and accurate results.

To be successful in this role you will need the following:

• Customer Focus : Build strong relationships with customers and deliver solutions that meet their needs. A customer-centric approach will enhance satisfaction and loyalty.
• Decision Quality : Make timely and well-informed decisions to keep the organization moving forward. Good decision-making skills will help you navigate complex situations and achieve positive outcomes.
• Quality Process Management : Apply quality tools and methods to ensure product and process quality. Proficiency in quality management will help maintain high standards and compliance.
• Determine Root Cause of Failures : Engage with customers to understand issues thoroughly and identify the root causes.
• Timely Communication : Ensure customers receive analysis reports and SCAR responses promptly.
• Collaborate with Supplier Quality : Address supplier-related issues effectively by working closely with the Supplier Quality team.
• Monitor and Report : Keep track of Material Non-Conformances (MNCs) and Supplier Corrective Action Requests (SCARs), and issue reports to reduce PPM (Parts Per Million) defects.
• Failsafe Effectiveness Checks : Perform checks on assembly lines to ensure failsafe mechanisms are effective.
• Defect Containment : Contain defects on completed products both on-site and at customer locations.

Education, Licenses, Certifications

High school diploma or certificate of completion of secondary education or equivalent experience to the extent such experience meets applicable regulations.

This position may require licensing for compliance with export controls or sanctions regulations.

Experience

Requires significant relevant work experience or specialized skills obtained through education, training or on-the-job experience.

Seeking a Quality Technician – Level II to support quality operations at the Rocky Mount, NC facility. This role focuses on inspecting and monitoring product quality, identifying defects, and ensuring compliance with specifications through testing and measurement processes. Responsibilities include maintaining accurate documentation, supporting containment and disposition activities, operating and calibrating measurement equipment (including CMM), and assisting with quality investigations. Ideal candidates bring strong attention to detail, knowledge of quality systems and metrology, and the ability to collaborate effectively in a fast-paced manufacturing environment while supporting continuous improvement.

Job

Organization

Cummins Inc.

Role Category

On-site with Flexibility

Job Type

Shop

ReqID

2439275

Relocation Package

No

100% On-Site

Yes

Due to the operational nature and specific job duties of this role, work is required to be completed 100% in person/On-site.

Cummins and E-Verify

At Cummins, we are an equal opportunity and affirmative action employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law. Cummins validates the right to work using E-Verify and will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I‑9 to confirm work authorization. Visit http://EEOC.gov to know your rights on workplace discrimination.