Quality Technician III: Process Quality & Customer Support

RiseMe; Whitakers (NC); On-site; USD 55,000 - 70,000; Full time

Job summary

Cummins Inc. Rocky Mount, NC is seeking a Quality Technician- Level III to support production quality, measurements, and documentation. You will work with engineers to monitor material quality, perform tests, and ensure compliance with specifications.

This role emphasizes defect identification, timely communication with customers, and maintenance of measurement equipment. You will manage RMAs, support 8D submissions, and contribute to continuous improvement initiatives on the shop floor.

Qualifications

• Customer-focused, strong communication, and ability to document issues clearly.

Responsibilities

• Support production-related and inspection jobs to maintain high-quality standards.

Skills

Customer Focus

Decision Quality

Quality Process

Root Cause

Timely Communication

Supplier Collaboration

MNC SCAR

Failsafe Checks

Defect Containment

Education

High School Diploma

Tools

QMS Portals

Job description

Cummins Inc. Rocky Mount, NC is seeking a Quality Technician- Level III to support production quality, measurements, and documentation. You will work with engineers to monitor material quality, perform tests, and ensure compliance with specifications.

This role emphasizes defect identification, timely communication with customers, and maintenance of measurement equipment. You will manage RMAs, support 8D submissions, and contribute to continuous improvement initiatives on the shop floor.