Quality Technician II - QC, Audits & Continuous Improvement (Day)

Panduit; Crown Point (IN); On-site; USD 30,000 - 39,000; Full time

Benefits offered by this job

Competitive pay

Benefits

Generous time off

401(k) match

Job summary

Panduit in Northwest Indiana is hiring a Quality Technician to troubleshoot quality issues, calibrate testing equipment, create inspection plans, and support audits at our new 400,000 sq ft distribution facility. This role ensures product quality for customers worldwide.

You will manage inventory, handle returns with the customer experience team, investigate complaints, perform inspections, drive nonconformance resolution with cross‑functional teams, and contribute to continuous improvement.

Qualifications

• High school diploma or GED is required.
• 3–5 years in a quality role with root cause analysis experience.
• Knowledge of quality principles, statistics, and continuous improvement.

Responsibilities

• Manage Inventory: run reports and investigate inventory for issues.
• Handle Returns: coordinate with the customer experience team on RMAs.
• Customer Complaint Investigations: collaborate with engineering and QA.
• Product Inspection: perform inspections using specified test equipment.
• Nonconformance Handling: identify, document, and segregate nonconforming materials.
• Inspection Planning: maintain forms, storyboards, and databases with cross-functional teams.
• Quality Improvement: report issues and join improvement teams.
• System Audits: support internal audits with proper documentation.

Skills

Inventory management

Returns processing

Root cause analysis

Customer investigations

Quality inspection

Data reporting

Collaboration

Education

High school diploma or GED

Tools

Calipers

Micrometers

CMMs

Minitab

Microsoft Office

Job description

Panduit in Northwest Indiana is hiring a Quality Technician to troubleshoot quality issues, calibrate testing equipment, create inspection plans, and support audits at our new 400,000 sq ft distribution facility. This role ensures product quality for customers worldwide.

You will manage inventory, handle returns with the customer experience team, investigate complaints, perform inspections, drive nonconformance resolution with cross‑functional teams, and contribute to continuous improvement.