Quality Technician II – 1st Shift | Hybrid, Med Device

Boston Scientific Corporation; Arden Hills (MN); Hybrid; USD 43,000 - 74,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

Boston Scientific Corporation in Arden Hills, MN is seeking a Quality Technician II to support product complaint investigations for urology devices. You will perform detailed analyses on returned devices, author investigation reports, and collaborate with engineers to improve analysis methods and workflows.

The role operates in a hybrid model and requires collaboration with cross-functional teams to ensure timely, accurate investigations and maintained quality system compliance.

Qualifications

• 2 years of experience with High School Diploma and/or equivalent experience, training, or apprenticeships.
• Proficient in Microsoft Office tools (Outlook, Excel, Word, PowerPoint).
• Strong analytical thinking and root cause analysis to investigate problems.
• Strong written and oral communication skills.
• Ability to maintain high accuracy in documentation, inspections, and data review.

Responsibilities

• Serve as a subject matter resource for device analysis and quality investigation processes.
• Perform testing, gather data, and analyze results of returned devices per quality standards.
• Document investigation activities with precise, technical, quality writing.
• Communicate quality concerns to stakeholders via clear emails.
• Assist engineers by reviewing complaint data and identifying issues in returned devices.
• Identify and troubleshoot processes, device failures, and equipment issues.
• Support continuous improvement by evaluating analysis processes and data.
• Assist with qualification and validation studies & reports by collecting and organizing data.
• Identify non-conformances, support escalations, and conduct additional investigations.
• Assist with NCEP and CAPA activities.
• Collaborate with cross-functional partners to complete investigations.
• Participate in continuous improvement projects.
• Maintain and calibrate lab equipment.

Skills

Teamwork

MS Office

Root cause analysis

Communication

Attention to detail

Education

High School Diploma or equivalent

Tools

GCMS

Job description

Boston Scientific Corporation in Arden Hills, MN is seeking a Quality Technician II to support product complaint investigations for urology devices. You will perform detailed analyses on returned devices, author investigation reports, and collaborate with engineers to improve analysis methods and workflows.

The role operates in a hybrid model and requires collaboration with cross-functional teams to ensure timely, accurate investigations and maintained quality system compliance.