Quality Technician II (1st Shift)

Jabil Malaysia; Memphis (TN); On-site; USD 38,000 - 62,000; Full time

Job summary

Jabil in Memphis, TN is seeking a Quality Technician II to support production quality, documentation accuracy, and compliance with customer and internal requirements. You will inspect materials and finished goods, manage NCRs, and coordinate quality activities across production, engineering, and customer teams.

The ideal candidate has a High School Diploma or Associate’s degree and 2-5 years of related experience in a manufacturing or quality environment. This role is on-site in Memphis.

Qualifications

• 2-5 years of experience in manufacturing quality, inspection, or technician role.
• Associate’s degree or equivalent work experience preferred.
• Basic understanding of manufacturing processes, inspection methods, and quality systems.
• Experience with NCR systems, inspection documentation, or quality tracking tools preferred.
• Strong attention to detail and ability to identify documentation gaps.

Responsibilities

• Perform inspections of materials, components, and finished goods, including first article, in-process, and end-of-line reviews.
• Conduct defect analysis and support reporting of production quality issues.
• Generate, update, and track Non-Conformance Reports (NCRs), ensuring complete and accurate data documentation.
• Support dispositioning of nonconforming materials and coordinate MRB activities.
• Review manufacturing documentation, specifications, and quality records to ensure accuracy, completeness, and alignment to acceptance criteria.
• Validate FAT/EOL reports, inspection data, and quality documentation prior to submission.
• Maintain and update quality tracking systems (e.g., NCR trackers, observation systems, inspection logs).
• Ensure proper documentation upload and accessibility across required systems and platforms.
• Support cross-functional communication to resolve missing data, incomplete reports, and open quality issues.
• Coordinate quality execution activities and shift-to-shift handoff.
• Assist in retraining activities for updated specifications and acceptance criteria.
• Maintain inspection records, logs, and quality documentation in accordance with company procedures.
• Participate in continuous improvement and corrective action activities.
• Identify recurring quality issues and escalate trends to Quality Engineering.

Skills

Manufacturing quality experience

Inspection methods

Attention to detail

Documentation and data tracking

Education

High School Diploma or equivalent

Associate’s degree preferred

Tools

NCR systems

MS Excel

MS Word

Job description

At Jabil (NYSE: JBL), we are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, supply chain, and manufacturing solutions. With 60 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe.Job DescriptionJob SummaryA leading manufacturing organization in Memphis, TN is seeking a Quality Technician II to support production quality, documentation accuracy, and compliance with customer and internal requirements. Responsibilities include inspection of materials and finished goods, management of NCRs, validation of manufacturing documentation, and coordination of quality-related activities across production, engineering, and customer teams. The ideal candidate has a High School Diploma or Associate’s degree and 2-5 years of related experience in a manufacturing or quality environment.Qualifications2-5 years of experience in manufacturing quality, inspection, or technician roleAssociate’s degree or equivalent work experience preferredBasic understanding of manufacturing processes, inspection methods, and quality systemsExperience with NCR systems, inspection documentation, or quality tracking tools preferredStrong attention to detail and ability to identify documentation gapsResponsibilitiesPerform inspections of materials, components, and finished goods, including first article, in-process, and end-of-line reviewsConduct defect analysis and support reporting of production quality issuesGenerate, update, and track Non-Conformance Reports (NCRs), ensuring complete and accurate data documentationSupport dispositioning of nonconforming materials and coordinate MRB activitiesReview manufacturing documentation, specifications, and quality records to ensure accuracy, completeness, and alignment to acceptance criteriaValidate FAT/EOL reports, inspection data, and quality documentation prior to submissionMaintain and update quality tracking systems (e.g., NCR trackers, observation systems, inspection logs)Ensure proper documentation upload and accessibility across required systems and platformsSupport cross-functional communication to resolve missing data, incomplete reports, and open quality issuesCoordinate quality execution activities and shift-to-shift handoffAssist in retraining activities for updated specifications and acceptance criteriaMaintain inspection records, logs, and quality documentation in accordance with company proceduresParticipate in continuous improvement and corrective action activitiesIdentify recurring quality issues and escalate trends to Quality EngineeringProficient in Microsoft Office applications including Excel, Word, PowerPoint, Outlook, and TeamsGeneral computer competency, including ability to navigate multiple systems and manage digital records efficientlyBE AWARE OF FRAUD: When applying for a job at Jabil you will be contacted via correspondence through our official job portal with a jabil.com e-mail address; direct phone call from a member of the Jabil team; or direct e-mail with a jabil.com e-mail address. Jabil does not request payments for interviews or at any other point during the hiring process. Jabil will not ask for your personal identifying information such as a social security number, birth certificate, financial institution, driver’s license number or passport information over the phone or via e-mail. If you believe you are a victim of identity theft, contact the Federal Bureau of Investigations internet crime hotline (www.ic3.gov), the Federal Trade Commission identity theft hotline (www.identitytheft.gov) and/or your local police department. Any scam job listings should be reported to whatever website it was posted in.Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, or any other characteristic protected by law.Accessibility AccommodationIf you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access Jabil.com/Careers site as a result of your disability. You can request a reasonable accommodation by sending an e-mail to [e-mail] or calling 727-803-7988 with the nature of your request and contact information. Please do not direct any other general employment related questions to this e-mail or phone number. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to.#whereyoubelong#AWorldofPossibilities#EarlyCareer