Quality Technician II

Actalent; United States; Hybrid; USD 34,000 - 41,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k) Retirement Plan

Life Insurance

Short/long-term disability

PTO / Paid time off

Job summary

Actalent is seeking a contract Quality Laboratory Investigator to support investigations of returned medical device complaints in a hybrid role based in Santa Clarita, CA. The role involves testing, documenting findings, maintaining traceability, and coordinating with cross-functional teams to drive quality improvements.

The position is contract-based with a pay range of $25.00–$30.00 per hour. Eligible benefits and eligibility requirements apply dependent on role and location.

Qualifications

• Associates degree in a technical or scientific field or equivalent experience.
• Minimum 1 year of experience in Quality, Manufacturing, Laboratory Operations, Medical Devices, or related field.
• Strong troubleshooting, documentation, and organizational skills.
• Ability to work independently in a regulated environment.

Responsibilities

• Perform investigations, testing, and analysis of returned complaint products.
• Document findings and investigation results in applicable quality systems.
• Ensure product traceability and proper handling of returned products.
• Collaborate with Manufacturing, R&D, Quality, and Regulatory teams to support investigations.
• Support complaint trending, and risk reviews as needed.
• Maintain laboratory equipment, calibration records, and work areas.
• Assist with updates to procedures, work instructions, and process improvements.
• Maintain compliance with quality system, safety, and training requirements.
• Support product decontamination activities, including handling, processing, and documentation of returned products as required.

Skills

Troubleshooting

Documentation

Organizational skills

Independent work

Education

Associate degree in technical/scientific field

Job description

Description

Support the Complaint Investigation Services (CIS) Laboratory by performing technical investigations of returned medical device complaints, documenting results, and supporting complaint handling activities in a compliant and timely manner. This position may also support decontamination operations, laboratory activities, and quality improvement initiatives based on business needs.

Key Responsibilities

• Perform investigations, testing, and analysis of returned complaint products.
• Document findings and investigation results in applicable quality systems.
• Ensure product traceability and proper handling of returned products.
• Collaborate with Manufacturing, R&D, Quality, and Regulatory teams to support investigations.
• Support complaint trending, and risk reviews as needed.
• Maintain laboratory equipment, calibration records, and work areas.
• Assist with updates to procedures, work instructions, and process improvements.
• Maintain compliance with quality system, safety, and training requirements.
• Support product decontamination activities, including handling, processing, and documentation of returned products as required.

Qualifications

• Associate degree in a technical or scientific field, or equivalent combination of education and experience.
• Minimum 1 year of experience in Quality, Manufacturing, Laboratory Operations, Medical Devices, or a related field.
• Strong troubleshooting, documentation, and organizational skills.
• Ability to work independently in a regulated environment.

Preferred Qualifications

• Experience with complaint investigations, failure analysis, or laboratory testing.
• Knowledge of medical device quality systems and complaint handling processes.
• Experience with product decontamination, biohazard handling, or returned product processing.
• Educational background or hands-on experience in Electronics Technology and Mechanical Technology or related technical disciplines.
• Experience troubleshooting electromechanical or medical device products preferred.

Job Type & Location

This is a Contract position based out of Santa Clarita, CA.

Pay and Benefits

The pay range for this position is $25.00 - $30.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & visionCritical Illness, Accident, and Hospital401(k) Retirement Plan Pre-tax and Roth post-tax contributions availableLife Insurance (Voluntary Life & AD&D for the employee and dependents)Short and long-term disabilityHealth Spending Account (HSA)Transportation benefitsEmployee Assistance ProgramTime Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a hybrid position in Santa Clarita,CA.

Application Deadline

This position is anticipated to close on Oct 20, 2026.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 20,000 consultants and 5,000 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. We are proud to be an Engineering News-Record (ENR) Top 500 Design Firm for our engineering design services and a ClearlyRated Best of Staffing® winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [e-mail] for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as acondition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.