Quality Technician I

supply-chain; Tolleson (AZ); On-site; USD 63,369,600 - 66,124,800; Full time

Benefits offered by this job

Medical, dental and vision coverage

PTO and holidays

401(k) with company match

Tuition reimbursement

Training and career advancement

Job summary

DHL Supply Chain is seeking a First Shift Quality Technician I to join our QA team in a pivotal role focused on quality assurance, auditing, and regulatory compliance. The position requires hands-on leadership in QA processes, training, and documentation to ensure product integrity.

The ideal candidate will have 1–3 years of QA/auditing experience, familiarity with Blue Yonder WMS, and proficiency in Microsoft Office.

Qualifications

• High School Diploma or Equivalent.
• Forklift operator certificate or completion within 30 days.
• Associate degree or related field preferred.

Responsibilities

• Lead day-to-day QA activities to ensure compliance with regulations and policies.
• Perform audits of products and packaging to maintain quality and accuracy.
• Ensure orders meet customer specifications for quantity, quality, labeling, and shipping details.
• Develop and maintain QA documentation and processes.
• Coordinate QA licensing, permits, and regulatory registrations as needed.
• Provide training and guidance to QA team members.

Skills

Quality Assurance

Auditing

Process Improvement

Team Leadership

Training

Education

High School Diploma or Equivalent

Associate degree or related field (preferred)

Tools

Blue Yonder WMS

Excel

Microsoft Office

Job description

DHL Supply Chain is Hiring! At DHL, you will play a part in one of the world’s most essential industries. There has never been a better time to join DHL Supply Chain. In a global business like ours, the opportunities are endless. So, join us. Work with us. Grow with us.

The core responsibilities of this role include: Supply Chain, Quality Control, Auditing, Product Compliance, Material or Product Inspection

Position: First Shift Quality Technician I
Shift: 6:00pm - 2:30pm, Monday - Friday
Payrate: $22.55 per hour

In addition to the general job description below, the ideal candidate will also possess the following skills and/or experience:

A minimum of 1-3 years’ experience in the following:

• Ensure accurate checking, inspecting and/or counting of all products for both inbound and outbound departments and ensuring all product is free of damage or defect.
• Auditing product and packaging/labeling to maintain highest level of product compliance and accuracy
• Ensure the quantity, quality, labeling, and shipping address of orders correspond to customer specifications or other requirements.
• MUST have experience using Blue Yonder WMS (warehouse management system) software.
• Microsoft Office software, including Excel.

Be part of the world’s largest logistics company! DHL Supply Chain has been certified as a Great Place to Work® in the US and Canada! Our excellent benefits packages includes:

• Affordable medical, dental, and vision coverage available beginning on your 30th day
• PTO program for all associates, including paid holidays and vacation
• 401(k) with generous company match
• Tuition reimbursement program
• Excellent training and career advancement opportunities

Grow your skills. Shape your world.

Role Purpose

Provide leadership, training, support and disciplines for establishment, maintenance, alignment and continual improvement of the QA System. Responsible for day-to-day Quality Assurance activities to ensure compliance with governmental regulations, customer requirements, quality assurance policies and procedures and accommodating requests for support. Leads QA team. Assigns QA team work schedules, directs team, trains associates in required QA processes and monitor’s associates’ compliance and progress.

Key Accountabilities

• Monitor and report level of QMS implementation, compliance and effectiveness through audit activities, observation, review of quality metrics and customer feedback.
• Facilitate QA training for new and existing associates.
• Review documents and instruction prepared by members of the work group for accuracy and legibility.
• Work with Quality Assurance, Ops Performance and Process Improvement teams to progress Quality initiatives. Incorporate QA, OP and PIM tools and methodologies, as appropriate, in performance of tasks.
• Recommends appropriate methods for supporting the site operations’ requirements for quality assurance compliance.
• Lead/support coordination of QA license, permit and registration activities and provide direction for compliance with FDA, DEA, ATF, State and other similar regulatory requirements.
• Perform daily quality assurance activities as required or directed by management.
• Lead and facilitate development of QMS documentation.

Required Education and Experience

• High School Diploma or Equivalent
• Forklift operator certificate or satisfactory completion of a forklift-training program within the first 30 days of employment
• Associate degree or equivalent in related field of study, preferred

Our Organization is an equal opportunity employer.