Quality Technician I

Deutsche Post; Monee (IL); Presencial; USD 55.000 - 75.000; Jornada completa

Descripción de la vacante

Deutsche Post is seeking a QA Manager to lead the quality assurance program, train the team, and ensure compliance with regulatory standards. You will monitor QMS effectiveness and drive continuous improvement across the site.

The role requires coordinating license and registration activities, reviewing critical QA documents, and collaborating with Ops Performance and Process Improvement teams to advance quality initiatives. This position reports to the Quality Assurance leadership.

Formación

• High School diploma or equivalent.
• Forklift certificate or completion within 30 days of employment.
• Associate degree or equivalent preferred.

Responsabilidades

• Monitor and report QMS implementation, compliance and effectiveness via audits and metrics.
• Facilitate QA training for new and existing associates.
• Review documents prepared by the QA team for accuracy and legibility.
• Collaborate with QA, Ops Performance and Process Improvement teams on quality initiatives.
• Recommend methods to support site operations' QA compliance.
• Lead QA license/permit and registration activities for regulatory compliance.
• Perform daily quality assurance activities as directed by management.
• Develop and maintain QMS documentation.

Conocimientos

Leadership

Training

Quality Assurance

Regulatory compliance

Auditing

Educación

High School Diploma

Forklift operator certificate

Associate degree

Descripción del empleo

Role Purpose

Provide leadership, training, support and disciplines for establishment, maintenance, alignment and continual improvement of the QA System. Responsible for day-to-day Quality Assurance activities to ensure compliance with governmental regulations, customer requirements, quality assurance policies and procedures and accommodating requests for support. Leads QA team. Assigns QA team work schedules, directs team, trains associates in required QA processes and monitor’s associates’ compliance and progress.

Key Accountabilities

• Monitor and report level of QMS implementation, compliance and effectiveness through audit activities, observation, review of quality metrics and customer feedback.
• Facilitate QA training for new and existing associates.
• Review documents and instruction prepared by members of the work group for accuracy and legibility.
• Work with Quality Assurance, Ops Performance and Process Improvement teams to progress Quality initiatives. Incorporate QA, OP and PIM tools and methodologies, as appropriate, in performance of tasks.
• Recommends appropriate methods for supporting the site operations’ requirements for quality assurance compliance.
• Lead/support coordination of QA license, permit and registration activities and provide direction for compliance with FDA, DEA, ATF, State and other similar regulatory requirements.
• Perform daily quality assurance activities as required or directed by management.
• Lead and facilitate development of QMS documentation.

Required Education and Experience

• High School Diploma or Equivalent
• Forklift operator certificate or satisfactory completion of a forklift-training program within the first 30 days of employment
• Associate degree or equivalent in related field of study, preferred

Our Organization is an equal opportunity employer.