Quality Technician: Audits, KPIs & Process Improvement

ABB Inc.; Richmond (VA); On-site; USD 65,000 - 90,000; Full time

Job summary

ABB is seeking an onsite Quality role in Richmond, VA to support the Quality team in implementing a quality system, conducting audits, establishing controls, training on tools and methodologies, and reporting KPIs and customer cases.

You will train local teams, maintain process documentation, and ensure data accuracy for materials, products and processes. Reports to Integrated Production Unit Manager.

Qualifications

• Associate degree (mechanical/electrical engineering preferred) and 2 years of experience in manufacturing/production environment or combination of education and work experience.
• Recent experience focusing on production quality management activities, including inspections, audits and performance monitoring.
• Proficient in Microsoft Office and SAP.
• Lean Six Sigma familiarity is a plus; eager to learn and apply improvement approaches.
• Analytical aptitude with strong data collection and analysis skills.
• Strong cross-functional communication to influence internal/external stakeholders.
• Flexible to work in any shifts.

Responsibilities

• Report quality issues data and ensure adherence to quality management system at all stages.
• Acquire and report quality metrics and KPIs accurately for local process management.
• Utilize measurement systems to reflect characteristics of materials, products, systems, and processes.
• Train local operational teams on quality management elements and promote improvements.

Skills

Analytical thinking

Data collection

Cross-functional communication

Training

Quality management

Auditing

Continuous improvement mindset

Education

Associate degree (mechanical/electrical engineering preferred)

2 years experience in manufacturing/production

Tools

Microsoft Office

SAP

Job description

ABB is seeking an onsite Quality role in Richmond, VA to support the Quality team in implementing a quality system, conducting audits, establishing controls, training on tools and methodologies, and reporting KPIs and customer cases.

You will train local teams, maintain process documentation, and ensure data accuracy for materials, products and processes. Reports to Integrated Production Unit Manager.