Quality Technician

TOPPAN Packaging Americas; Waco (TX); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Health coverage

401(k) matching

Employee Assistance Program

Paid time off

Job summary

TOPPAN Packaging Americas in Waco, TX seeks a Quality Technician I to ensure customer quality expectations are met in a fast-paced manufacturing setting. You will support lab testing, data entry, and cross-department collaboration to drive quality improvements.

The role requires rotating shifts, the ability to lift up to 50 pounds, and solid communication skills to document corrective actions and work with machine operators and other teams. Training and a robust benefits program are offered.

Qualifications

• Strong written and verbal communication skills.
• Ability to read and understand manufacturing instructions.
• Comfortable working in a fast-paced manufacturing environment.
• Willingness to work rotating shifts and overtime as required.

Responsibilities

• Conduct required off-line testing to confirm products meet customer specifications.
• Enter quality data into customized data sheets and analyze trends over time.
• Interact with machine operators to raise awareness of defects and document corrective actions when needed.
• Maintain lab data filing systems and physical retention storage.
• Work collaboratively across departments throughout the plant.
• Assist in analyzing quality metrics, internal rejections, process capability data, and customer feedback.
• Ensure customer returns are checked in accurately and on time.
• Participate actively in quality initiatives.
• Participate actively on at least one safety team.

Skills

Attention to detail

Communication skills

Tools

Microsoft Office

Job description

Position: Quality Technician I

Location: Waco

Pay Rate: $22.75 - $25.00/hour (based on experience)

Shift: Rotating Shifts | 7:00 AM - 3:00 PM | 3:00 PM - 11:00 PM | 11:00 PM - 7:00 AM (rotates every four weeks)

Summary Description

While reporting to the Lab Supervisor, the Quality Technician I is responsible for ensuring customer quality expectations, both internal and external, are met or exceeded. This role requires strong attention to detail, excellent attendance, and the ability to work successfully in a fast-paced manufacturing environment while collaborating across multiple teams.

What You'll Be Doing

• Conduct required off-line testing to confirm products meet customer specifications
• Accurately enter quality data into customized data sheets and analyze trends over time
• Interact with machine operators to raise awareness of defects and document corrective actions when needed
• Maintain lab data filing systems and physical retention storage
• Work collaboratively across departments throughout the plant
• Assist in analyzing quality metrics, internal rejections, process capability data, and customer feedback
• Ensure customer returns are checked in accurately and on time
• Participate actively in quality initiatives
• Participate actively on at least one safety team

We'll Love to Hear From You If

• You have working knowledge of Microsoft Office (Excel, Word, PowerPoint, Outlook)
• You have strong written and verbal communication skills
• You can communicate effectively with management and plant associates
• You can lift up to 50 pounds as needed and stand for long periods
• You can read and understand manufacturing instructions
• You can work independently with strong attention to detail
• You are comfortable with mandatory rotating shifts
• You are available for required overtime

Benefits

At TOPPAN Packaging Americas, we offer a comprehensive Total Rewards package designed to support overall wellbeing. Benefits may vary based on location, employment classification, or collective bargaining agreement and may include:

• Medical, dental, and vision coverage for you and your dependents, including FSA and HSA options
• 401(k) retirement plan with company match
• Employee Assistance Program and wellbeing resources
• Paid time off and holidays
• Company-paid and voluntary insurance plans including life, accident, and disability coverage
• Tuition reimbursement

Equal Opportunity Employer

TOPPAN Packaging Americas is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, national origin, ancestry, ethnicity, sex (including pregnancy, childbirth, breastfeeding, and related medical conditions), gender identity or expression, sexual orientation, age, disability, genetic information, marital status, veteran or military status, citizenship status, or any other characteristic protected by applicable federal, state, or local laws.

We're committed to providing a workplace where everyone feels respected, valued, and able to contribute to their fullest potential. Reasonable accommodations are available throughout the application and employment processes. If you require assistance or accommodation due to a disability, please contact us.