Plant Quality Manager

TOPPAN Packaging Americas; Franklin (VA); On-site; USD 95,000 - 135,000; Full time

Benefits offered by this job

Medical/dental/vision

401k match

Wellbeing program

Paid time off

Tuition reimbursement

Job summary

TOPPAN Packaging Americas seeks a Plant Quality Manager II to lead the Franklin, OH site, ensuring adherence to corporate quality standards and driving continuous improvement of the quality management system.

You will oversee data collection, audits, change control, and customer and supplier quality, while training staff and coordinating with cross‑functional teams.

This onsite role requires a 4‑year degree, 3–5 years in manufacturing, analytical skills and a Six Sigma Green Belt.

Qualifications

• 4‑year degree in a related field.
• 3–5 years manufacturing experience.
• Analytical skills with statistical tools.
• Strong leadership and communication abilities.

Responsibilities

• Provide hands‑on leadership of the Quality Management System at the plant, coordinating with the Senior Quality Manager.
• Oversee data collection, analysis, and reporting of VOCs, CARs, SCARs, COAs and audits.
• Lead root cause analysis and corrective actions; manage supplier and customer quality processes.
• Train and mentor plant personnel in quality processes and systems.
• Participate in cross‑functional teams and audits to drive continuous improvement.
• Act as a point of contact for product quality communications with customers.

Skills

Analytical skills

Statistical analysis

Leadership

Verbal & written communications

Education

Bachelor's degree

Six Sigma Green Belt

Tools

Excel

Word

PowerPoint

Statistical software

Job description

TOPPAN Packaging Americas specializes in designing and manufacturing sustainable, high-performance flexible and thermoformed packaging solutions for the food, beverage, medical and consumer goods industries. We offer products like transparent high barrier films, pouches, clamshells and trays, utilizing advanced technology to enhance product safety, visibility and environmental sustainability.

TOPPAN Packaging Americas operates as part of the global TOPPAN group, with 22 manufacturing facilities across North America, Latin America and Europe.

Want to learn more? Visit us at packaging.toppan.com

Summary Description:

While reporting to the Senior Quality Manager – the Plant Quality Manager II is responsible for providing support to the plant and leadership of a large, complex plant in the area of maintaining and improving the quality systems as prescribed by the corporate standards to ensure adherence to quality control and assurance. Duties involved with management of food safety quality management systems includes change control, data collection schemes and analysis, test methods & equipment, standard operating instructions, audits, manuals, and other routine quality systems areas. Other duties include training plant personnel in quality processes; facilitating improvement teams; managing compliance to specifications; and member of product safety team and QM pillar. In addition, Plant Quality Manager II will serve as an additional point of contact with customers for product or service quality communications and quality investigations.

What you’ll be doing:

• Provide hands-on management of the elements of the QMS (Quality Management System.) in coordination with the Senior Quality Manager. These include quality action plans, root cause analysis and corrective actions, supplier quality management, customer complaints, standard work, audit processes, standard procedures, test methods, change control and process controls.
• Generate data analysis and reports for all aspects of plant quality as required by leadership, not limited to and including VOC, CARs, SCARs, COAs, on-time and in-full deliveries, SPC reporting, losses, product safety, internal, third party & customer audits and change control processes.
• Where applicable, assist in managing the food safety team and organize its work, ensure relevant training and education of the food safety team members, ensure the food safety management system is established, implemented, maintained and updated, and report to the organization’s top management on the effectiveness and suitability of the food safety management system
• Independently manages customer interactions as required as it relates to product or service quality
• Participate on teams and lead efforts toward continuous improvement initiatives within the plant, including SPS QM pillar engagement and sub-team activity
• Identify, define and promote awareness of customer requirements for the plant.
• Participates in cross-divisional teams or audits as needed.
• Active member of the plant leadership team to foster adherence to quality principles and goals.

This is an onsite position located in our Franklin OH Facility

We’d love to hear from you if:

• 4-year degree
• 3-5 years experience in manufacturing related role
• analytical skills
• statistical analysis proficiency
• green belt certification
• leadership experience
• strong verbal & written communications skills
• proficiency in Word, Power Point, Excel, statistical software

At TOPPAN Packaging Americas,

We offer a comprehensive Total Rewards package designed to support our employees’ overall wellbeing. This includes competitive pay, robust benefits, and programs that help you thrive both personally and professionally. Specific benefits and wellbeing programs may vary based on your work location, employment classification, or collective bargaining agreement.

Benefits

• Medical, dental, and vision coverage for you and your dependents, including FSA and HSA options
• 401(k) retirement plan with company match
• Wellbeing tools and resources to support holistic health, including an Employee Assistance Program with a variety of services
• Paid time off and holidays to recreate, rejuvenate and care for the health of yourself and family
• Variety of company paid and voluntary employee-paid insurance plans including life, personal accident, and disability insurance
• Tuition reimbursement

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, national origin, ancestry, ethnicity, sex (including pregnancy, childbirth, breastfeeding, and related medical conditions), gender identity or expression, sexual orientation, age, disability, genetic information, marital status, veteran or military status, citizenship status, or any other characteristic protected by applicable federal, state, or local laws.

We are committed to providing a workplace where everyone feels respected, valued, and able to contribute to their fullest potential. We also provide reasonable accommodations to individuals with disabilities throughout the application and employment processes. If you require assistance or accommodation due to a disability, please contact us.