Quality Technician

Integrated Resources, Inc ( IRI ); Santa Clarita (CA); On-site; USD 54,000 - 78,000; Full time

Job summary

Integrated Resources, Inc (IRI) is seeking a quality analyst to support testing and failure analysis of returned products. You will perform troubleshooting across electrical, electronic and mechanical aspects, document investigations in GCMS, and work with CIS engineers to drive improvements.

The role requires an associate degree in Electrical/Electro-mechanical with 2+ years of lab failure analysis experience, strong problem-solving, and solid communication skills.

Qualifications

• Associate degree or better in Electrical/Electro-mechanical with 2+ years of relevant experience in lab failure analysis.
• Able to solve problems and use lab equipment including DMMs, X-Ray machine, cutting tools, etc.
• Intermediate computer skills with Microsoft Office tools including Word, Excel, and Outlook.
• Ability to collaborate with other team members.
• Good verbal and writing skills.

Responsibilities

• Perform troubleshooting and analysis of electrical/electronic/mechanical aspects of returned devices with user complaints.
• Documenting all investigations/analysis results in GCMS.
• Identifying areas of improvement both for product and process.
• Training to all documents and procedures related to the role in a timely manner.
• Assisting in maintaining CIS lab and its equipment.
• Working closely with quality engineers to update investigation results based on feedback.
• Performing product record reviews as needed.
• Must be available to work in San Diego for a few months.

Job description

Performs quality activities to support testing and failure analysis of returned products. Understands all governing SOPs/WIs for CIS work and performs all work compliant to them. Documents all testing/analysis results and overall conclusion in Global Complaint Management System (GCMS). Works closely with other technicians and quality engineers in CIS. Identifies opportunities to improve the quality of the product investigated.

Your Responsibilities Will Include:

• Performing troubleshooting and analysis of all electrical/electronic/mechanical aspects of returned devices with user complaints
• Documenting all investigations/analysis results in GCMS
• Identifying areas of improvement both for product and process
• Training to all documents and procedures related to the role in a timely manner
• Assisting in maintaining CIS lab and its equipment
• Working closely with quality engineers to update investigation results based on feedback
• Performing product record reviews as needed
• Must be available to work in San Diego for a few months.

What We're Looking for In You: Minimum Qualifications

• Associate degree or better in Electrical/Electro-mechanical with 2+ years of relevant experience in lab failure analysis.
• Able to solve problems and use lab equipment including DMMs, Products, X-Ray machine, cutting tools, etc.
• Intermediate computer skills with Microsoft Office tools including Word, Excel, and Outlook.
• Ability to collaborate with other team members.
• Good verbal and writing skills.

Preferred Qualifications

• 1-2 years’ experience in similar role.
• Experience in Medical Device industry.
• Experience with RF devices and concepts.
• Familiarity with SAP and Salesforce.
• Familiarity with Post Market requirements and systems.