Quality Technician

The TRIGO Group; San Antonio (TX); On-site; USD 42,000 - 66,000; Full time

Job summary

TRIGO Global Quality Solutions seeks a Quality Technician in San Antonio, TX to support site quality services, promote improvements, and drive adherence to QMS and safety guidelines. The role engages with client teams, performs audits, and ensures documentation accuracy across missions.

Responsibilities include relationship management, teamwork, and assisting in training while ensuring quality tools and processes stay current.

Qualifications

• Full proficiency in local language.
• Proficiency in English.
• Computer skills – Office and Outlook.
• Work Instruction Writing.
• Six Sigma methodology a bonus.
• Corrective Action writing.
• Detail-oriented, resourceful and diligent.
• Strong time management and organizational skills.
• Sound judgment and problem-solving skills.

Responsibilities

• Maintain client relationships and identify new opportunities for the Sales teams.
• Ensure client satisfaction and clear, transparent communication among site team members.
• Execute assessments and audits per guidelines on ongoing missions.
• Ensure quality tools and equipment are up-to-date with accurate information.
• Promote continuous improvement to optimize site quality services.
• Comply with local and company Health & Safety legislation and policies.
• Assist/training of site teams to support quality service.
• Assist in pulling additional quality resources to address client needs.

Skills

English proficiency

Office & Outlook

Work Instruction Writing

Six Sigma (bonus)

Corrective Action writing

Detail-oriented

Time management

Organizational skills

Problem-solving

Local language proficiency

Education

2-year technical degree

Job description

TRIGO Global Quality Solutions is seeking to fill a Quality Technician position in San Antonio, TX.

Overall Purpose

Ensure site team is fulfilling missions as related to quality services

Promote positive changes and training at site pertaining to quality services

Proactively recognize additional quality services and recommend to customer

Support and contribute to the company Quality Policies and QMS

Reports to

Site Manager/Regional Manager

Responsibilities

Client relationship & Business development

• Ensures client satisfaction and building of solid relationships.
• Ensures clear and transparent communication to all team members at the site
• Provides information on new client opportunities (to Sales teams) pertaining to operations
• Serves as liaison with client members pertaining to special client request

Operations

• Executes assessments/audits as per guidelines on ongoing missions
• Monitors site quality missions for proper documentation/information
• Makes sure quality tools and equipment are up-to-date, with accurate information
• Ensures continuous improvement to optimize quality service within the site
• Demonstrates commitment to reduce the risk of workplace accidents
• Must comply with local and company Health & Safety legislation, laws, and policies

Organization & management

• Assists/monitors overall services provided within site on a daily basis
• Assists in the development/training of site teams to assist with quality service as related to missions
• Promotes workplace improvements and development

Technical

• Assists in pulling additional quality resources when needed to anticipate and address client needs
• Assists in developing additional quality expertise on site as needed

Other

• Any other duties as assigned

Knowledge, skills, abilities

Hard skills

• Full proficiency in local language
• Proficiency in English
• Computer skills – Office and Outlook
• Work Instruction Writing
• Six Sigma methodology a bonus
• Corrective Action writing
• Detail-oriented, resourceful and diligent
• Strong time management and organizational skills
• Sound judgment and problem-solving skills

Values & attitudes

Global team spirit

• Team player
• Caring for people
• Open-minded

Excellence

• Reactive
• Resilient to pressure
• Rigorous

Customer focus

• Client oriented
• Reliable & trustworthy
• Flexible

Initiative

• Autonomous
• Innovative
• Daring

Work experience

Overall recommendations

• Minimum of 2 years' experience in an assembly/manufacturing environment.
• Minimum of 2 years' experience in automotive (supplier or OEM), performing quality functions

Education background

Overall recommendations

• 2-year related technical degree preferred

About TRIGO Global Quality Solutions

Founded in 1997, TRIGO is a multinational company providing operational Quality Management solutions for the manufacturing sector, especially in the automotive and aerospace industries. With a team of more than ten thousand professionals present in 20+ countries across 4 continents, TRIGO offers a comprehensive portfolio of Quality Assurance services ranging from inspection to expert auditing, consulting and training.

The unrivaled expertise, industrial mindset and extensive global footprint that TRIGO has built up over the last 3 decades has made TRIGO the leading quality solutions provider using the latest innovative and reliable digital systems and standard processes, delivering results in the most demanding industries. TRIGO has recently started to expand its clientele by offering quality services to the medical, chemical and food industries.

TRIGO Global Quality Solutions is committed to the core values of equal employment opportunity. We are committed to treating people fairly, and with respect and dignity. We offer employment opportunities based upon an individual's qualifications and performance, free from discrimination or harassment because of race, ancestry, place of origin, ethnic origin, color, citizenship, creed, sex, sexual orientation, age, marital status, family status, and disability.

TRIGO Global Quality Solutions appreciates receiving all expression of interest; however, only those candidates invited for an interview will be contacted.