Site Manager – Automotive Quality

TRIGO Group; Michigan; On-site; USD 65,000 - 95,000; Full time

Job summary

TRIGO Global Quality Solutions in Michigan is seeking a Site Manager to support the Dundee and Trenton area. You will oversee site teams, ensure client satisfaction, coordinate operations, and drive site efficiency.

The role requires 4+ years in automotive/manufacturing with ISO quality experience, and the ability to travel up to 50%. Proficiency in Microsoft Office and strong communication are essential.

Qualifications

• Bachelor's degree in Business Management or related field preferred or equivalent work experience.
• ISO and quality management experience required.
• 4+ years of work experience in automotive and/or manufacturing.

Responsibilities

• Be the face of TRIGO on the site(s), guaranteeing client satisfaction and building solid relationships.
• Ensure clear and transparent communication to the client.
• Develop business with existing clients on farming, and upselling with Sales support for quotations.
• Provide the sales teams with site information for new opportunities and quotations.
• Monitor competition at the site level.
• Develop and maintain positive relationships with 3rd party supplier representatives.
• Estimate job/mission costs as accurately as possible.
• Manage space allocation and maintain facility.
• Monitor regional financials toward goals.
• Provide quality inspection and auditing data with customer feedback.

Skills

Team leadership

Client relationship management

Planning & organization

Travel up to 50%

MS Excel

PowerPoint

Outlook

Education

Bachelor's degree in Business Management or related field

Equivalent work experience

Tools

MS Excel

PowerPoint

Outlook

Job description

TRIGO Global Quality Solutions has several immediate openings for a Site Manager position to support the Dundee and Trenton, MI. area.

Overall Purpose of a Site Manager

Ensure client overall satisfaction by addressing their needs quickly and effectively

Optimize site performance and efficiency

Organize & coordinate teams at site level to fulfill jobs/work orders, manage the site teams and ensure good social climate on the site/sites

Prepare sites and teams for Technical resource requirements

Support and contribute to the company Quality Policies & QMS

Responsible for managing performance to meet all customer r equired KPIs

May Report to

Either GM/Director of Operations/Regional Manager

Responsibilities of a Site Manager

Be the face of TRIGO on the site(s), guaranteeing client satisfaction and building solid relationships, (incl. support to claim management)

Ensur e clear and transparent communication to the client

Develo p business with existing clients on farming, and upselling (support provided by Sales for the quotation preparation and/or negotiation)

Provid e the sales teams with site information on new client opportunities and insight for the quotations

Monito r competition (services, prices, etc.) at the site level

Develop and maintain positive relationship with all 3rd party supplier representatives

Operations

Estimat e job/mission costs as accurately as possible

Manage space allocation and maintain physical facility as required

Monitor the regions financials to ensure progress toward set organizational goals

Monitor regions contracts/missions for proper documentation/information

Provide quality inspection and auditing results with suggestions and council from the customer quality manager using measuring tools and record of data

Provide all required information for contracts, traceability and instructions are well documented, on time, with up-to-date information

Ensure all operational management tools, and monitoring tools are up-to-date , with accurate information

Ensur e compliance with established KPI's

Implement continuous improvement to optimize services provided and site efficiency

Demonstrat es commitment to reduce the risk of workplace accidents

C omply with local, customer and company Health & Safety legislation, laws, and policies

Mitigate nonconformance risk at site

Organization & management

Ensu re staff availability and qualifications to perform the jobs

Develo p, retain , and manage teams

Partner with recruiting to maintain proper levels of staff, considering turnover and new business

Motivate employees to perform job tasks that meet or exceed the customer and company expectations

Partner with Human Resources for counseling's and disciplinary actions at site

Technical

Analyz e technical requirements for customers jobs (existing or upcoming)

Identify technical resources when needed to anticipate and fully address client needs

Support development of technical expertise at the site level

Ability to read blueprints, automated measuring equipment, and factory flow as required

Other

Any other duties as assigned

Full proficiency in local language

Proficiency in English

Computer skills – Microsoft Office (basic Microsoft Excel and PowerPoint proficiency ) and Outlook

Work Instruction Writing

Communication (written and verbal to customers and employees), organizational, interpersonal, and time management skills

Attention to detail and job diligence

Proven ability to manage projects to successful completion

Other Industry specific software e xperience preferred, but not required

Ability to travel as required (up to approx. 50%)

Global team spirit

Team player

Caring for people

Open-minded

Reactive

Resilient to pressure

Rigorous

Client oriented

Reliable & trustworthy

Flexible

Initiative

Autonomous

Daring

Overall recommendations

4+ years of work experience in automotive and/or manufacturing

Operational/Quality background with overview capabilities

Management responsibilities (operational and staff management )

Exposed to client relationships

ISO and relevant quality experience required

Education background

Overall recommendations

Bachelor's degree in Business Management or related field preferred or equivalent work experience

About TRIGO Global Quality Solutions

Founded in 1997, TRIGO is a multinational company providing operational Quality Management solutions for the manufacturing sector, especially in the automotive and aerospace industries. With a team of more than ten thousand professionals present in 20+ countries across 4 continents, TRIGO offers a comprehensive portfolio of Quality Assurance services ranging from inspection to expert auditing, consulting and training.

The unrivaled expertise, industrial mindset and extensive global footprint that TRIGO has built up over the last 3 decades has made TRIGO the leading quality solutions provider using the latest innovative and reliable digital systems and standard processes, delivering results in the most demanding industries. TRIGO has recently started to expand its clientele by offering quality services to the medical, chemical and food industries.

TRIGO Global Quality Solutions is committed to the core values of equal employment opportunity. We are committed to treating people fairly, and with respect and dignity. We offer employment opportunities based upon an individual's qualifications and performance, free from discrimination or harassment because of race, ancestry, place of origin, ethnic origin, color, citizenship, creed, sex, sexual orientation, age, marital status, family status, and disability.

TRIGO Global Quality Solutions appreciates receiving all expression of interest; however, only those candidates invited for an interview will be contacted.