Quality Technician

Torus; Salt Lake City (UT); On-site; USD 34,000 - 44,000; Full time

Benefits offered by this job

Equity

401(k) retirement plan

Life and AD&D Insurance

Disability insurance

Health benefits

Job summary

Torus is hiring a Quality Technician to ensure all products and components meet customer specs before shipment. You will perform inspections, read engineering docs, and document results to support a growing QMS.

The role involves root cause analysis, CAPA, nonconformance, and collaboration with production, quality, and engineering teams to drive continuous improvement.

Qualifications

• Must have a high school diploma and 3+ years in a technical manufacturing setting.
• Strong math skills and basic computer proficiency (MS Office).
• Familiarity with core QMS processes (NCM, CAPA, Document Control, Supplier Quality, Change Management, Internal Auditing, Traceability, Receiving/Shipping, Training).
• Ability to read prints and schematics, inspect assemblies, and document results clearly.

Responsibilities

• Assist inspection and testing of electrical and mechanical assemblies for defects and deviations.
• Read and interpret prints, schematics, and manuals to determine standards.
• Use precision tools (calipers, micrometers, gauges, etc.) to measure assemblies.
• Document inspection results in reports and databases.
• Support root cause analysis and CAPA discussions with teams.
• Help maintain and improve the QMS processes and document control.
• Assist with receiving and shipping inspections to verify materials meet specs.

Skills

Attention to detail

Continuous learning

Startup environment adaptability

Education

High school diploma

Tools

Microsoft Office

Test fixtures

Test reports

QMS software

UL certification knowledge

Job description

About the Role

The Quality Technician is responsible for ensuring that all products, components, and sub-assemblies meet quality standards and customer specifications before they are shipped or moved to the next phase of production. This role involves conducting visual and function tests, examining materials, reading specifications, using precision measuring tools, and documenting inspection results to maintain high levels of quality control. As well as perform process audits, root cause analysis, nonconformance review and disposition, and assist in rework/repair. This is a hands-on opportunity for someone who wants to help build and mature Torus’s Quality Management System (QMS) from the ground up — not step into a system that is already fully established.

Responsibilities

• Assist with inspection and testing of high-voltage and low-voltage electrical assemblies and wiring, as well as mechanical assemblies for defects and any deviations from specifications
• Read and interpret prints, schematics, engineering drawings, or product manuals to determine required standards
• Use precision measuring tools for electrical and mechanical assemblies, such as microscopes, multimeters, calipers, micrometers, gauges, and coordinate measuring machines (CMM)
• Identify and reject all products and materials that fail to meet quality expectations and clearly label them for disposition and analysis
• Document inspection results by completing detailed reports and logs, and input data into the company database and quality tracking systems
• Work closely with production, quality, and engineering teams to perform in depth root causes analysis and testing to identify defects and suggest improvements
• Assist quality management and engineering teams to investigate reported issues
• Support the development, implementation, and continuous improvement of core Quality Management System (QMS) processes, including Nonconformance Management (NCM), CAPA, Document Control, Supplier Quality, Change Management, Internal Auditing, Traceability, Complaint Management, Receiving and Shipping, and Employee Training
• Maintain accurate traceability records across incoming materials, work-in-process, and finished goods to support lot/serial tracking, recalls, and field investigations
• Support supplier quality activities, including incoming inspection, supplier nonconformances, and supplier corrective action requests (SCARs)
• Participate in internal audits and help prepare for external and regulatory audits, including those related to UL certification requirements
• Help create, organize, and maintain controlled quality documents (work instructions, inspection criteria, forms) within the document control system
• Support employee training records and activities related to quality procedures, work instructions, and product requirements
• Assist with receiving and shipping inspections to verify materials and products meet specifications prior to acceptance or shipment
• Adhere to all safety protocols and regulations to ensure a safe working environment. Follow company policies and procedures, as well as industry standards and guidelines, to ensure compliance with applicable regulations
• Other duties and projects as assigned

Required Experience

• High school diploma
• 3+ years experience in a technical manufacturing environment
• Solid basic math skills, Basic computer skills, including familiarity with Microsoft Office (Word, Excel)
• Strong attention to detail and quality control
• A passion for continuous learning and process refinement
• Working knowledge of core Quality Management System (QMS) processes such as Nonconformance Management (NCM), CAPA, Document Control, Supplier Quality, Change Management, Internal Auditing, Traceability, Complaint Management, Receiving and Shipping, and Employee Training
• Comfort operating in a startup/scale-up environment where quality systems and processes are still being built and matured, rather than fully established

Preferred Experience

• Associates Degree and/or certifications in quality control is a plus (IPC-A-610, IPC/WHMA-A-620)
• Experience working with test fixtures and test reports
• Experience with quality management software
• Proficiency in reading prints, technical documents, and schematics
• Hands-on experience with precision measuring tools (multimeters, oscilloscope, calipers, micrometers, gauges)
• Experience working with UL registered products and associated certification, listing, and compliance requirements strongly preferred
• Experience helping build, implement, or mature a Quality Management System (QMS) from the ground up
• Experience with NetSuite or similar ERP systems
• Familiarity with PDM (Product Data Management) and/or PLM (Product Lifecycle Management) systems

You’ll be a great fit if you have a passion for helping to solve complex climate challenges and are committed to finding new innovative ways to preserve and enhance our planet. As a member of a rapidly growing startup with an excitement to learn new technologies, you’ll add incredible value as a self-starter and apply your technical skills to empower our customers to discover, purchase, and install the Torus products that will help them live clean, renewable lives.

Additional Details

Background Check All candidates are subject to a background check.

Experience 2+ years experience in a technical manufacturing environment
Location + Travel The role is based in our Salt Lake Headquarters Warehouse.
Schedule Full-Time, Hourly

Compensation : $25-$32 (Note: We have the flexibility to hire at different levels, which may impact the corresponding pay range.)

Work Authorization Applicants must already have the legal authorization to work in the US without requiring any employer sponsorship.

• Must have the ability to safely lift and move objects weighing up to 50 lbs.
• Must be capable of standing, bending, and executing repetitive tasks for prolonged periods of time.
• Ability to read, identify, observe and recognize details, color-coding and fine print at close range on associated engineering drawings.
• Ability to don personal protective equipment to include, but not limited to, respiratory protective equipment with proper seal, coveralls, ear protection, gloves, eye protection & safety helmet.
• Ability to observe, detect and respond to audible and visual machine malfunction warnings.
• Ability to communicate information so others can understand. Must be able to exchange accurate information in these situations.
• Must report to work reliably and with the ability to use full and unimpaired skills and judgment to safely execute your job.
• Proficiency in reading, writing, and speaking English required.

Our Perks & Benefits

Benefits eligibility is based on employment status.

Financial

• Employee Rewards Package including equity
• 401(k) Retirement Savings Plan
• Torus paid life and AD&D Insurance with option to purchase additional coverage
• Voluntary short- and long-term disability insurance

Health & Wellness

• Health Benefits Package: Choice between traditional PPO or HSA-eligible medical plans with Torus covering 50% of medical premiums; Dental insurance; and Vision insurance
• Plan participants have access to telehealth services, mental health support and coaching, and exclusive discounts on brands, dining, entertainment, and more.

Time Off

• 10 days annual PTO
• 10 paid company holidays
• Waiting period-free 100% paid parental leave

Culture & Community

• Regular company-wide offsites to showcase our progress and learnings. A time to step back, think strategically, and work on the business together.
• Team members receive Torus branded gear
• Peer Recognition Program
• Fully stocked break rooms with free snacks and drinks. Because great work deserves great fuel.

Torus is proud to be an Equal Opportunity Employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.