Quality Technician

Southern Arkansas University; Manchester (TN); Hybrid; USD 35,817 - 38,572; Full time

Benefits offered by this job

Competitive pay

Health insurance

401K Matching Program

Opportunities for development

Job summary

A leader in the death care industry located in Manchester, TN, is seeking a Quality Technician. This role involves coordinating employee training, maintaining training compliance, and supporting process improvements. Ideal candidates will have effective communication and organizational skills, plus 2 years of experience in quality roles. The position offers competitive pay and a strong team environment focused on development and customer service.

Qualifications

• Preferred 2 years of experience in a quality position.
• Ability to enforce Quality Policy.
• Understand and practice 5S.

Responsibilities

• Coordinate the training for all employees.
• Own the training matrix.
• Maintain document and record control procedure.
• Provide new hire training to new employees.
• Follow all safety rules.

Skills

Good communication skills

Good organizational skills

Problem solving

Ability to contribute to improvement

Job description

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At Batesville, you will be a part of a dynamic team committed to excellence and innovation. A recognized leader in the death care industry in North America, we are committed to our mission of helping families honor the lives of those they love®. We are currently seeking a Quality Technician to join our team in Manchester, TN.

As a Quality Technician, you will be responsible for maintaining our training matrix for all employees and ensuring that our employees meet the training requirements. You will also be expected to support the Quality Team in audits and process improvement initiatives.

How You’ll be Rewarded

• Batesville is a family. You will be part of a family of highly committed associates who are passionate about our company, committed to our customers and excited about our future.
• The expected pay for this role is $26.00 to $28.00 per hour. Actual compensation within this range may be based on a variety of factors, including but not limited to qualifications, skills, experience, and location.
• IMMEDIATE ELIGIBILITY – Comprehensive medical, dental and vision insurance, as well as prescription coverage, short-term disability, Employee Assistance Program (EAP), and more.
• Generous 401K Matching Program
• Opportunities for development and advancement

What You’ll Do

• Coordinate the training for all employees
• Own the training matrix
• Maintain document and record control procedure
• Complete assigned audits per schedule
• Provide new hire training to new employees
• Understand, follow and enforce Quality Policy
• Understand and practice 5S
• Follow all safety rules
• Other duties may be assigned

What You’ll Bring

• Good communication skills, both verbal and written
• Good organizational skills
• The ability to aid in problem solving/ corrective actions
• Ability to contribute to means of improvement, whether quality or any other way

Nice to Haves

• Preferred 2 years of experience in a quality position

Physical Requirements

To perform this job successfully, the physical demands listed are representative of those that must be met by an employee. Reasonable accommodation(s) may be made to enable individuals with disabilities to perform essential functions.

While performing the duties of this job, the employee is regularly required to sit, stand, walk, use hands to handle and feel, reach with hands and arms, talk, and hear. The employee may occasionally be required to crouch, or lift items as heavy as 25 lbs. This job may require the employee to see with clarity at both near and far distances.

Join the Batesville family and apply today

Who We Are

A cornerstone in the death care industry, Batesville has distinguished itself from all others through our commitment to quality, service, and innovation. For more than 115 years, Batesville has been dedicated to serving the needs of licensed funeral professionals and helping families honor the lives of those they love.® With annual revenues of approximately $600 million, Batesville is a leader, providing a comprehensive portfolio of burial and cremation products, memorialization offerings, profit‑enhancing merchandising systems and leading‑edge technology solutions.

At Batesville, our associates are our strongest asset. We strive to attract, hire, and develop the best and brightest to ensure our place in the future. Batesville has a strong culture of achievement, which is underpinned by these five core values:

• Individual worth and integrity
• Excellence in execution
• Spirit of continuous learning and improvement
• Courage
• Customer focus and partnership

What Sets Us Apart

Making a difference

Helping families honor the lives of those they love® isn’t just our mission. It’s why we do what we do every day to make every Batesville product the best it can be.

Development is a priority

We promote learning and development from Day 1. From our Experience Batesville onboarding program to self-guided courses on Batesville University, there are numerous opportunities to advance your skills. We encourage associates to create Individual Development Plans (IDPs) to help drive career-focused discussions and advancement.

Putting customers first

We value the funeral professional’s role in serving families and are committed to doing our part to ensure their success.

We Have Fun

We work hard, but when it’s time to play, we get creative – and competitive. We provide numerous engagement activities to bring people together across the organization.

We Give Back

We support our communities by assisting in fundraising events and volunteer programs to help those in need.

*These services are not available at all Batesville locations.

DISCLAIMER: The above information in this job description has been designed to indicate the general nature and level of work performed by the employee within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of any employee assigned to this job. Nothing in this job description restricts management’s right to assign duties and responsibilities to this job at any time.

At Batesville, we strive to build a diverse workforce through equal‑opportunity employment that embraces and leverages the differences each individual has to offer. We are an Equal Employment Opportunity/Affirmative Action Employer of minorities/females/disabled/veterans.