Quality Technician

Amcor Limited; Aurora, Northern (OH, KY); Hybrid; USD 52,000 - 75,000; Full time

Benefits offered by this job

Medical, dental and vision plans

Paid time off

Holidays

Retirement Savings Plan with company 


Tuition Reimbursement

Discretionary bonus program

Job summary

Amcor is seeking a Quality Assurance Technician to implement and oversee our quality production program across snack and packaging operations. You will verify product compliance, manage laboratory testing, and ensure documentation aligns with corporate standards.

You will investigate customer complaints, perform root-cause analyses, and support internal audits while maintaining a safe work environment and contributing to continuous process improvements.

Qualifications

• Education: Preferred 2–4 year college degree.
• Experience: 3–5 years in manufacturing, quality, SQF and ISO environments.
• Leadership: Embodies plant-wide commitment to safety, quality, efficiency, cost management.
• Functional/Technical: Knowledge and skills to perform at a high level; continuous learning.
• Business Acumen: Understands business implications of decisions.
• Team Work: Builds strong morale and spirit in team.
• Communication: Communicate with multiple departments; active listening.
• Planning and Organizing: Efficient time management.
• Software: Proficient in Microsoft Office, JDE, SQC Pack.

Responsibilities

• Performs duties in a safe manner.
• Investigates customer complaints; reports findings and disposition.
• Analyzes routine tests to identify quality problems and root causes.
• Reports quality defects to production and QA managers; maintains documentation.
• Ensures proper resin/blends are used and quantities recorded.
• Operates lab equipment for physical properties testing and data filing.
• Performs compliance testing (shrink, haze, planarity) per schedule and records data.
• Supports COA requirements and submits samples to R&D as needed.
• Data entry of NCMRs, CAPAs, Risk Analysis, FMEA.
• Generates SPC-based reports and manages routine data.
• Supports audits and maintains ISO/BRCGS/ HACCP readiness.
• Reviews items on hold and disposition of held products.

Skills

Quality assurance

Communication

Teamwork

Problem solving

Education

2–4 year college degree

Tools

Microsoft Office

JDE

SQC Pack

Job description

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Job Description

JOB SUMMARY:

Reports directly to the Quality Assurance Manager and is charged with implementing and overseeing quality production program to ensure that all manufactured products meet quality stands and/or corporate specifications. Verify production teams are in compliance with standards and are continuously focused on producing good quality materials. Will assist with functions needed to support the sites Food safety and Quality standards requirements.

RESPONSIBILITES:

• Performs duties in a safe manner.
• Investigates all customer complaints and reports findings to Department Manager and Plant Manager. Test complaint samples and/or return products as needed. Ensures all necessary paperwork is completed and the product disposition is completed to its final end; this will include transferring of good products back to the warehouse, transferring bad product to scrap and making all adjustments to JDE.
• Analyzes routine tests, inspection forms and/or charts to identify quality problems, determines the root causes in order to prevent reoccurrence and relays to appropriate department for correction.
• Report any quality defects to the responsible production personnel and email to Production Manager and QA Manager and documents findings with line inspection sheet; put materials on hold in JDE when appropriate.
• Ensures and records that proper resin/blends/percentages are in blenders
• Knows how to operate all lab equipment in order to perform physical properties testing and file in computer.
• Performs compliance testing for shrink, haze, laser hole, planarity and other physical property testing on film lots to ensure production quality integrity, in accordance with data collection schedule. Record collected data results in the SPC software (SQC Pack).
• Compiles production data and in-house physical testing for COA requirements. Submits paperwork and samples to R&D lab as needed.
• Data Entry of NCMRs, CAPAs, Risk Analysis, FMEAs
• Analyze SPC software and generate reports based on leading and lagging indicators
• Manage daily, weekly, and monthly reports to support action plans for improving

Productivity

• Assist with identifying opportunities for new equipment and software to streamline and improve quality processes
• Conducts BRCGS, ISO and Process Internal Audits
• Reviews all items on hold and investigates and reports findings to Production Manager and Quality Assurance Manager. Assists in the final disposition of product being held, both physically and in JDE.
• Has authority to put a “hold” on any product found to be out of specification and can follow the hold procedure.
• Ability to convey quality standards to members of the production team to ensure they understand the product and customer quality specifications.
• Ability to speak effectively with co-workers or groups of co-workers, supervisors or others within the company.
• Support Quality Assurance Lead and Manager in preparation of audits and be proficient with HACCP.
• Reviews, releases and files (resin, raw ingredients and core) incoming Certificate of Analysis information.
• Adheres to the safety policies and procedures and compliance with Berry Global’s guidelines. Visually inspects the entire manufacturing facility for tripping hazards, equipment safeguards and helps to maintain a clean work environment.
• Provides training to facility on ISO, and BRCGS Standards.

QUALIFICATIONS:

• Education: Preferred 2-4 year college degree.
• Experience: 3-5 years of experience in a related field, desirably in a manufacturing, quality, SQF and ISO environment. Some quality assurance practices, as they apply to the individual unique products, can be learned on the job, but the overall capability in this discipline must be previously demonstrated. Experience in Plastics manufacturing a plus.
• Leadership: Embodies plant wide commitment to safety, quality, efficiency, cost management; acts as a role model for other employees.
• Functional/Technical Skills: Has the functional and technical knowledge and skills to do the job at a high level of accomplishment. Strives to continuously build knowledge and skills; shares expertise with others.
• Business Acumen: Understands business implications of decisions.
• Organizational Support: Supports organization’s goals and values; promotes quality and safe work habits.
• Team Work: Creates strong morale and spirit in team.
• Communication: Ability to communicate with Manufacturing, Logistics, Corporate, other Berry Global facilities, and customers by telephone, in person and through written correspondence. Practices attentive and active listening.
• Planning and Organizing: Uses time efficiently and prioritizes assignments.
• Software: Proficient in Microsoft office suites, JDE, SQC Pack, and basic computer skills.

We expect our people to be guided by The Amcor Way and demonstrate our Values every day to enable the business to win. We are winning when:

• Our people are engaged and developing as part of a high-performing Amcor team
• Our customers grow and prosper from Amcor’s quality, service, and innovation
• Our investors benefit from Amcor’s consistent growth and superior returns
• The environment is better off because of Amcor’s leadership and products

Accelerate the possible by joining a winning Amcor team that’s transforming the packaging industry and improving lives around the world.

At Amcor, we unpack possibility through our innovative and responsible packaging to provide solutions that benefit our customers, our people and our planet. More than 10,000 consumers worldwide encounter our products every second and rely on us for safe access to food, medicine and other goods. We value their trust by making safety our guiding principle. It’s our core value and integral to how we do business.

Beyond this core principle, our shared values and behaviors unite us as we work together to elevate customers, shape lives and protect the future. We champion our customers and help them succeed. We play to win – adapting quickly in an everchanging world – and make smart choices to safeguard our business, our communities and the people we serve for generations to come. And we invest in our world-class team, empowering our colleagues to unpack their potential, because we believe when our people grow, so does our business.

Equal Opportunity Employer/Minorities/Females/Disabled/Veterans/Sexual Orientation/Gender Identity

Amcor is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

If you would like more information about your EEO rights as an applicant under the law, please click on the \"Know Your Rights: Workplace Discrimination is Illegal\" Poster.

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When you join Amcor, you will have access to a comprehensive benefits and compensation package that includes:

• Medical, dental and vision plans
• Paid time off, starting at 40 hours per year for full-time hourly employees, may vary by location
• Company-paid holidays starting at 8 days per year and may vary by location
• Wellbeing programs & Employee Assistance Program
• Health Savings Account/Flexible Spending Account
• Life insurance, AD&D, short-term & long-term disability, and voluntary benefits
• Retirement Savings Plan with company match
• Tuition Reimbursement (dependent upon approval)
• Discretionary bonus program (initial eligibility dependent upon hire date)