Quality Tech / Inspector

KION Group; Grand Rapids (MI); On-site; USD 29,000 - 34,000; Full time

Benefits offered by this job

Career Development

Competitive compensation

Pay Transparency

Global Opportunities

Job summary

Dematic, part of KION Group, is seeking a Quality Technician in Grand Rapids, Michigan to support manufacturing by ensuring products meet design specs. You will perform inspections, maintain records, and drive quality improvements with cross-functional teams.

Qualifications include a high school diploma, inspection experience, blueprint reading, and proficiency with measurement tools; SAP knowledge is a plus. This role emphasizes continuous improvement and ISO 9001 compliance.

Qualifications

• High school diploma or equivalent required.
• Experience as Quality Technician or Inspector in manufacturing preferred.
• Ability to read blueprints and specifications.
• Experience with calipers, micrometers, height gauges.
• Familiarity with SAP and QA tooling advantageous.
• Strong analytical and problem-solving skills.

Responsibilities

• Perform incoming, in-process, first-piece, and final inspections to verify conformance.
• Document inspection results and manage quality transactions in SAP.
• Maintain calibration programs for measurement equipment.
• Investigate nonconforming materials and coordinate corrective actions.
• Collaborate with Operations, Engineering, Purchasing, and Quality teams.
• Support PPAP, AGV pre-shipment inspections, audits, and ISO 9001.
• Contribute to continuous improvement via data analysis and problem solving.

Skills

Blueprint reading

Inspection experience

Measurement tools

SAP knowledge

AIAG quality tools

Problem solving

Documentation

MS Office

Independent work

Education

High school diploma

Tools

Calipers

Micrometers

Height gauges

Inspection equipment

Job description

Dematic is a leading supplier of integrated automation, software, and services that optimize the supply chain. As part of KION Group, a global leader in industrial trucks and supply chain solutions, Dematic delivers innovative technologies that help customers improve material and information flow across factories, warehouses, and distribution centers worldwide. We are seeking a motivated Quality Technician to join our team in Grand Rapids, Michigan. In this role, you will serve as a key quality resource supporting manufacturing operations by ensuring products meet design specifications and quality standards throughout the production process. You will perform inspections, maintain quality records, support continuous improvement initiatives, and collaborate with cross-functional teams to drive product quality and operational excellence.

We offer:

• Career Development
• Competitive Compensation and Benefits
• Pay Transparency
• Global Opportunities
• Learn More Here: https://www.dematic.com/en-us/about/careers/what-we-offer/

Dematic provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

The base pay range for this role is estimated to be $21 - $25 at the time of posting. Final compensation will be determined by various factors such as work location, education, experience, knowledge, and skills.

Tasks and Qualifications:

What You'll Do

• Perform incoming, in-process, first-piece, and final inspections to verify products meet engineering drawings, specifications, and quality standards.
• Document inspection results and manage quality-related transactions, product disposition activities, and inventory holds within SAP.
• Maintain calibration programs for measurement equipment and coordinate calibration and repair activities with service providers.
• Investigate nonconforming materials, work with suppliers on returns and corrective actions, and support resolution of quality issues.
• Collaborate with Operations, Engineering, Purchasing, and Quality teams to minimize production disruptions and improve product quality.
• Support PPAP activities, AGV pre-shipment inspections, internal audits, and ISO 9001 compliance requirements.
• Contribute to continuous improvement initiatives through data analysis, problem-solving, and support of quality improvement projects.

What We're Looking For

• High school diploma or equivalent required.
• Previous experience in a Quality Technician, Quality Inspector, or similar role within a manufacturing, industrial, automation, or distribution environment preferred.
• Ability to read and interpret blueprints, drawings, specifications, and quality requirements.
• Experience using precision measurement tools, including calipers, micrometers, height gauges, and related inspection equipment.
• Working knowledge of SAP and quality management processes preferred.
• Understanding of AIAG quality tools, root cause analysis, and continuous improvement principles.
• Strong analytical, organizational, documentation, and problem-solving skills.
• Effective written and verbal communication skills with proficiency in Microsoft Office applications.
• Ability to work independently, manage multiple priorities, and collaborate effectively in a fast-paced team environment.

KION brands keep the world moving – globally, regionally, and locally. KION is the Supply Chain Solutions Company. With over 42,000 employees in more than 100 countries, we enable smart, sustainable, and reliable supply chains worldwide - wherever goods are stored, moved, or delivered. KION offers its customers the full spectrum of solutions to make their supply chains future-ready. Our international brands, Linde Material Handling, STILL, and Baoli and our regional brands, Fenwick and OM, stand for outstanding technological innovation, intelligent automation and service excellence in forklift trucks and warehouse equipment. Dematic complements this expertise with state-of-the-art automation technology and AI-supported software solutions that optimize intralogistics across warehousing, production, and distribution. Whether locally or globally – we offer exciting career opportunities in an innovative environment shaped by our core values: Integrity, Collaboration, Courage, and Excellence. Together, we create the magic of supply chain solutions. Join our team – Push it forward.