Quality Tech I

Johnson Controls, Inc.; Marinette (WI); On-site; USD 36,000 - 54,000; Full time

Job summary

Johnson Controls, Inc. is seeking a Quality Engineer to plan and perform end-to-end QA activities for industrial processes, materials and products in a manufacturing environment.

You will lead PFMEA, APQP/PPAP deliverables and cross-functional problem-solving to improve quality and reduce defects. The role requires a bachelor’s degree in engineering, 2+ years in ISO/TS manufacturing quality, and strong knowledge of SPC and Six Sigma principles.

Qualifications

• Bachelor’s degree in Engineering (Electrical, Mechanical, Manufacturing)
• Minimum 2 years of Quality Engineering in ISO/TS manufacturing
• Strong root cause and statistical analysis skills
• Familiarity with ISO 9001 and NPI/APQP methods

Responsibilities

• Lead PFMEA improvements to achieve Zero Defects and robust control plans.
• Drive cross-functional teams to reduce CoPQ and EPPM using structured problem-solving (8D, Six Sigma).
• Maintain ISO 9001 Quality Management System and support audits.
• Oversee inspection, testing, and process controls to ensure product conformity.
• Lead APQP stage gates and PPAP activities for new products/projects.

Skills

Quality engineering

Root cause analysis

ISO 9001 knowledge

English proficiency

Education

Bachelor’s degree in Engineering

Tools

APQP

PPAP

Six Sigma

8D

SPC

Job description

Job Description

Johnson Controls a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education. For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.

This position plans and conducts activities concerned with the end-to-end quality assurance of industrial processes, materials, and products by performing the following duties:

How you will do it:

• Lead improvement of processes and products with the goal of Zero Defects through enhanced Process Failure Modes & Effects Analysis (pFMEA), Mistake Proofing techniques, and robust Control Plans.
• Lead cross-functional teams to reduce the Cost of Poor Quality (CoPQ) and EPPM (External parts per million) through structured root cause problem-solving activities such as 8D and Six Sigma.
• Improve and sustain the ISO 9001 Quality Management System, including performance of internal system audits and/or layered process audits, as well as support external audits.
• Plan and oversee the analysis, inspection, testing, and other process controls to assure the quality of the factory products or components to meet specification.
• Lead assigned Advance Product Quality Planning (APQP) stage gate quality deliverables for new product/process development and Engineering Change Notification (ECN) projects including Production Part Approval Process (PPAP).
• Maintain a working knowledge of necessary government and industry quality codes and standards to ensure product compliance.

What we look for

Required:

• English language proficiency (reading, writing, speaking)
• Bachelor’s degree in Engineering (Electrical, Mechanical, Manufacturing Engineering)
• Minimum 2 years of related Quality Engineering experience in an ISO/TS certified manufacturing environment
• Strong background of root cause problem-solving including knowledge of 8D, Six Sigma, Mistake Proofing, and Statistical Process Control (SPC) tools and techniques.
• Working knowledge of ISO 9001 Quality Management Systems and ability to interpret technical drawings, specifications, and standards.
• Prior experience with New Product Introduction (NPI) and Advanced Product Quality Planning (APQP) techniques including Production Part Approval Process (PPAP).
• Demonstrated strengths of resiliency and process focus implementing Quality standards and best practices.

Preferred:

• Masters Degree (Engineering, Business, or Quality)
• ASQ Certified Quality Engineer (CQE)
• Six Sigma Green or Black Belt certification

SALARY RANGE

$36,100.00 - $54,100.006 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at https://jobs.johnsoncontrols.com/about-us