Quality Tech

Saputo Cheese USA, Inc.; Troy (NC); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Development opportunities

Meaningful compensation & benefits

Community involvement

Job summary

Saputo Cheese USA, Inc. is seeking a QA/QC technician to collect and test samples from ingredients, packaging, and finished dairy products, following established guidelines. You will interpret results and communicate deviations, ensuring accurate documentation and data entry.

The role requires calibration of lab equipment, data entry, and adherence to QA procedures, with emphasis on accuracy, compliance, and teamwork across shifts.

Qualifications

• High School Diploma or Equivalent is required; an Associate's in Food or Dairy Science is preferred.
• Strong math skills are essential for data interpretation and quality decisions.
• Good verbal and written communication are important for reporting and collaboration.

Responsibilities

• Collects samples and performs physical analytical sampling and testing of raw ingredients, packaging materials and finished dairy products.
• Calibrates and maintains lab testing equipment and prepares stock solutions.
• Enter data into the system and complete analytical testing documents accurately and neatly.
• Support internal and external audits and adhere to QA procedures and regulatory guidelines.

Skills

Strong math skills

Verbal and written communication

Attention to detail

Education

High School Diploma or Equivalent

Associate's Degree in Food or Dairy Science

Tools

SAP

Microsoft Office

Job description

At Saputo, we bring good to the table by making high-quality products, investing in our people, and supporting communities around the world. As a top 10 global dairy processor, we value contributions that matter and strive to foster an inclusive, growth-driven work environment. Ready to bring your best?

Collects samples and perform physical analytical sampling and testing of raw ingredients, packaging materials and finished goods dairy food products in accordance with established guidelines. Ability to apply and interpret results. Perform microbiological/bacteriological sampling and testing of dairy food products in accordance with established guidelines. Ability to apply and interpret results. Identify and effectively communicate any out-of-specification analytical test results. Follow established notification protocol. Routinely collect product samples from production lines as outlined by testing requirements. Exceptional organizational skills in order to maintain all QC records and filing. Accurately and neatly complete analytical testing documents and enter data into system. Ability to prepare various stock solutions used in the laboratory. Calibrate and maintain all lab testing equipment. Perform environmental control swabbing after clean-up and CIP/SIP. Report any deviations. Knowledge of consumer complaint investigation process. Support internal and external audits. Support mock and product recall program guidelines. Prepare and process production records to isolate any out of specification product including any product deviations from standard, on-hold, regulatory holds, etc. Prepare and distribute customer certificates of analysis. Must be proficient with all quality control functions throughout the facility. Must be able to complete, pass and maintain specific State regulatory licensing/certificate requirements (CDFA, DFA Appendix N, Good Laboratory Practices). Perform good laboratory housekeeping within established housekeeping guidelines. Comply with all Quality Assurance Procedures (QAP's). Comply with federal, state and local dairy food regulations. Adhere to the Saputo Code of Ethics and actively apply the Saputo Company Values. Work together professionally with co-workers and other department personnel. Other duties as required by management.

You are best suited for the role if you...

Job requirements

• High School Diploma or Equivalent, Associate's Degree with a concentration in Food or Dairy Science preferred.
• Previous experience with food quality specifications, process control monitoring and positive release documentation or similar experience with strict adherence to protocol is preferred.
• Advanced quality/food safety training and/or certifications is a plus but not required.
• A working understanding of food manufacturing acronyms (SQF, QA/QC, CQP, QAP, HACCP, SOP,5S, GMP, etc.)
• Ability to pass and successfully maintain regulatory certification, as required.
• Strong math skills.
• Strong computer and business skills (SAP, Microsoft Office products, email, copy, scanning)
• Strong verbal and written communication skills.
• Demonstrated work history

Benefits

• Development opportunities that enhance you career fulfillment.
• Meaningful compensation & benefits that help you care for your family.
• Opportunities to contribute to your community and enhance the lives of others through Saputo products.

Starting pay $21.79

In the USA, Saputo ranks among the top three cheese producers and is one of the top producers of extended shelf-life and cultured dairy products, with a portfolio of well-loved brands such as Stella, Frigo Cheese, Montchevre, Stella, and Treasure Cave. We also boast a strong foodservice presence, partnering with reputable chain restaurants and broadline distributors. Whether your expertise lies in manufacturing, operations, supply chain, sales, quality assurance, or in any other function, your role is integral to our success. You will make contributions that matter, all while working alongside colleagues who genuinely care about your success and who will roll up their sleeves to help.

Saputo Cheese USA Inc. and Saputo Dairy Foods USA, LLC are equal opportunity employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If you'd like more information on your EEO rights under law, please visit www.EEOC.gov.