Quality Assurance Lab Technician - C Shift (Day)

Saputo, Inc.; New York, Northern (NY, KY); Hybrid; USD 36,000 - 39,000; Full time

Benefits offered by this job

Development opportunities that enhance

Competitive compensation

Community involvement

Job summary

Saputo Cheese USA Inc. seeks a Quality Technician to perform analytical testing on raw ingredients, packaging materials, and finished dairy products in a 24/7 facility.

You will collect samples, interpret results, and maintain QC records while supporting audits and regulatory requirements. The role requires a high school diploma or associate degree in Food/Dairy Science, plus knowledge of SQF, QA/QC, HACCP, GMP, and strong math and computer skills.

Qualifications

• High School Diploma or Equivalent, Associate’s Degree with a concentration in Food or Dairy Science preferred.
• Previous experience with food quality specifications, process control monitoring and positive release documentation or similar experience with strict adherence to protocol is preferred.
• Advanced quality/food safety training and/or certifications is a plus, but not required.
• Working understanding of food manufacturing acronyms (SQF, QA/QC, CQP, QAP, HACCP, SOP,5S, GMP, etc.)
• Ability to pass and successfully maintain regulatory certification, as required.
• Strong math skills.
• Strong computer and business skills (SAP, Microsoft Office products, email, copy, scanning)
• Strong verbal and written communication skills.
• Demonstrated work history.

Responsibilities

• Collects samples and perform physical analytical sampling and testing of raw ingredients, packaging materials and finished goods dairy food products in accordance with established guidelines. Ability to apply and interpret results.
• Perform microbiological/bacteriological sampling and testing of dairy food products in accordance with established guidelines. Ability to apply and interpret results.
• Identify and effectively communicate any out-of-specification analytical test results. Follow established notification protocol.
• Routinely collect product samples from production lines as outlined by testing requirements.
• Exceptional organizational skills in order to maintain all QC records and filing.
• Accurately and neatly complete analytical testing documents and enter data into system.
• Ability to prepare various stock solutions used in the laboratory.
• Calibrate and maintain all lab testing equipment.
• Perform environmental control swabbing after clean-up and CIP/SIP. Report any deviations.
• Knowledge of consumer complaint investigation process.
• Support internal and external audits.
• Support mock and product recall program guidelines.
• Prepare and process production records to isolate any out of specification product including any product deviations from standard, on-hold, regulatory holds, etc.
• Prepare and distribute customer certificates of analysis.
• Must be proficient with all quality control functions throughout the facility.
• Must be able to complete, pass and maintain specific State regulatory licensing/certificate requirements (CDFA, DFA Appendix N, Good Laboratory Practices).
• Perform good laboratory housekeeping within established housekeeping guidelines.
• Comply with all Quality Assurance Procedures (QAP’s).
• Comply with federal, state and local dairy food regulations.
• Adhere to the Saputo Code of Ethics and actively apply the Saputo Company Values.
• Work together professionally with co-workers and other department personnel.
• Other duties as required by management.

Skills

Strong math

Verbal communication

Written communication

SAP

Microsoft Office

Quality control

GMP knowledge

SOP knowledge

5S

Regulatory compliance

Education

High School Diploma

Associate’s Degree in Food or Dairy Science

Tools

Lab equipment maintenance

Job description

At Saputo, we bring good to the table by making high-quality products, investing in our people, and supporting communities around the world. As a top 10 global dairy processor, we value contributions that matter and strive to foster an inclusive, growth-driven work environment.

Pay Range: $26.95 - $27.95

How you will make contributions that matter

• Collects samples and perform physical analytical sampling and testing of raw ingredients, packaging materials and finished goods dairy food products in accordance with established guidelines. Ability to apply and interpret results.
• Perform microbiological/bacteriological sampling and testing of dairy food products in accordance with established guidelines. Ability to apply and interpret results.
• Identify and effectively communicate any out-of-specification analytical test results. Follow established notification protocol.
• Routinely collect product samples from production lines as outlined by testing requirements.
• Exceptional organizational skills in order to maintain all QC records and filing.
• Accurately and neatly complete analytical testing documents and enter data into system.
• Ability to prepare various stock solutions used in the laboratory.
• Calibrate and maintain all lab testing equipment.
• Perform environmental control swabbing after clean-up and CIP/SIP. Report any deviations.
• Knowledge of consumer complaint investigation process.
• Support internal and external audits.
• Support mock and product recall program guidelines.
• Prepare and process production records to isolate any out of specification product including any product deviations from standard, on-hold, regulatory holds, etc.
• Prepare and distribute customer certificates of analysis.
• Must be proficient with all quality control functions throughout the facility.
• Must be able to complete, pass and maintain specific State regulatory licensing/certificate requirements (CDFA, DFA Appendix N, Good Laboratory Practices).
• Perform good laboratory housekeeping within established housekeeping guidelines.
• Comply with all Quality Assurance Procedures (QAP’s).
• Comply with federal, state and local dairy food regulations.
• Adhere to the Saputo Code of Ethics and actively apply the Saputo Company Values.
• Work together professionally with co-workers and other department personnel.
• Other duties as required by management.

You are best suited for the role if you…

• High School Diploma or Equivalent, Associate’s Degree with a concentration in Food or Dairy Science preferred.
• Previous experience with food quality specifications, process control monitoring and positive release documentation or similar experience with strict adherence to protocol is preferred.
• Advanced quality/food safety training and/or certifications is a plus, but not required.
• Working understanding of food manufacturing acronyms (SQF, QA/QC, CQP, QAP, HACCP, SOP,5S, GMP, etc.)
• Ability to pass and successfully maintain regulatory certification, as required.
• Strong math skills.
• Strong computer and business skills (SAP, Microsoft Office products, email, copy, scanning)
• Strong verbal and written communication skills.
• Demonstrated work history.

Physical Demands

• Ability to work in manufacturing environment which includes but not limited to: noise, changing temperatures (hot, wet, cold, humid), prolonged periods of standing/walking.
• Bending/stooping/climbing stairs, maneuvering around manufacturing equipment throughout the shift.
• Working with chemicals, wearing personal protective equipment and following approved chemical handling procedures.
• Good visual acuity with the ability to see color.
• Physical lifting up to 40-lbs intermittently throughout shift.
• Physical lifting up to 50-lbs with assistance.
• Shift flexibility.

Shift Schedule

This is a support role for a 24/7 manufacturing facility.

• Our quality technicians are assigned to a team on shifts, 24/7 operation to support manufacturing.
• Work days and shifts may change to help cover vacations/absences, during plant downtime or quality related events such as audits.
• C Shift (Days) 12-Hour Rotating Shift Schedule. This position follows a compressed workweek with alternating 3-day and 4-day workweeks, offering employees extended time off while supporting our 24/7 manufacturing operation.
• Shift Schedule: 6:00 AM - 6:30 PM Typically scheduled Thursday through Saturday and every other Wednesday.

Benefits

• Development opportunities that enhance you career fulfillment
• Meaningful compensation & benefits that help you care for your family
• Opportunities to contribute to your community and enhance the lives of others through Saputo products

E&EO

Saputo Cheese USA Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Accessibility Saputo Cheese USA Inc. endeavors to make Saputo.com/careers accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact Human Resources at 214-863-2300 or email [e-mail]. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

If you'd like more information on your EEO rights under law, please visit www.EEOC.gov.

California Applicant Privacy Notice (CCPA). To review the Saputo Cheese USA Inc. Privacy Notice for California applicants, please visit our Corporate website associated section by clicking here (English) or here (Spanish).

Making Good Food Is Our Passion, and we do it responsibly. Our caring teams process about 10 billion litres of milk annually into a diversified range of dairy and dairy alternative products sold in over 50 countries. With 54 manufacturing facilities and over 18,100 employees, we operate our leading business in Canada, the USA, Australia, and the United Kingdom. All dairy processors have access to the same raw material and equipment; what distinguishes us is our can‑do spirit and our diverse, inclusive work culture that empowers employees to grow in their own way.

Stay in touch! Follow the hashtag #OurBestIsMadeOfYours on Instagram, Facebook, and LinkedIn.