Quality Team Supervisor - 2nd Shift

Apex Systems, LLC; Charlotte (NC); Hybrid; USD 69,000 - 76,000; Full time

Job summary

Apex Systems, LLC seeks a Quality Team Supervisor for 2nd shift to lead a team of quality auditors, inspectors, and technicians. You will support daily manufacturing quality operations, manage nonconforming materials, drive containment, and coordinate with Operations, Engineering, Supplier Quality, and Customer Quality teams to resolve issues.

You will promote a culture of safety and operational excellence, drive root cause investigations using structured problem-solving, monitor FPY and defect

Qualifications

• Bachelor's degree in Engineering, Quality, Manufacturing, Operations, or related field.
• 8+ years of manufacturing quality experience.
• Experience with root cause analysis and corrective action methodologies.
• Experience using SAP, MES, Power BI, or similar manufacturing systems.
• Lean Manufacturing and/or Six Sigma certification or training.
• Experience supporting audits, customer quality issues, and new product introductions.

Responsibilities

• Lead and develop a team of quality auditors, inspectors, and technicians.
• Support daily manufacturing quality operations, issue escalation, and containment activities.
• Manage nonconforming materials, quality investigations, corrective actions, and disposition processes.
• Ensure compliance with quality standards, internal procedures, and customer requirements.
• Drive root cause investigations using structured problem-solving methodologies.
• Monitor and improve key quality metrics, including FPY, defect rates, customer escapes, and cost of poor quality.
• Partner with Operations, Engineering, Supplier Quality, and Customer Quality teams to drive process improvements and resolve quality issues.
• Support audits, product launches, process changes, and continuous improvement initiatives.
• Promote a strong culture of safety, accountability, and operational excellence.

Skills

Leadership

Root Cause Analysis

Problem Solving

Communication

Quality Systems

ISO 9001

NCR/MRB/CAPA

SAP

MES

Power BI

Lean Manufacturing

Six Sigma

Education

Bachelors Degree

Tools

SAP

MES

Power BI

Job description

## Job Description# Quality Team Supervisor - 2nd Shift* Lead and develop a team of quality auditors, inspectors, and technicians.* Support daily manufacturing quality operations, issue escalation, and containment activities.* Manage nonconforming materials, quality investigations, corrective actions, and disposition processes.* Ensure compliance with quality standards, internal procedures, and customer requirements.* Drive root cause investigations using structured problem-solving methodologies.* Monitor and improve key quality metrics, including First Pass Yield (FPY), defect rates, customer escapes, and cost of poor quality.* Partner with Operations, Engineering, Supplier Quality, and Customer Quality teams to drive process improvements and resolve quality issues.* Support audits, product launches, process changes, and continuous improvement initiatives.* Promote a strong culture of safety, accountability, and operational excellence.* Bachelor's degree in Engineering, Quality, Manufacturing, Operations, or a related field.* 5+ years of manufacturing quality experience.* Previous leadership, supervisory, or team lead experience.* Experience with root cause analysis and corrective action methodologies.* Knowledge of manufacturing quality systems and inspection processes.* Strong analytical, communication, and problem-solving skills.* 8+ years of manufacturing quality experience.* Experience in HVAC, automotive, industrial, or other high-volume manufacturing environments.* Knowledge of ISO 9001 quality systems.* Experience with NCR, MRB, CAPA, and containment processes.* Experience using SAP, MES, Power BI, or similar manufacturing systems.* Lean Manufacturing and/or Six Sigma certification or training.* Experience supporting audits, customer quality issues, and new product introductions.* **Pay Rate:** $50-$55/hour, depending on experience and qualifications.* Opportunity for full-time conversion after approximately 90 days, based on performance and business needs.