Quality Systems Technician — Digital QA & Dashboards

Industrialelectricmanufacturing; Jacksonville (FL); On-site; USD 55,000 - 75,000; Full time

Job summary

IEM is seeking a Quality Systems Technician to support the setup, validation, and integration of digital quality systems on the shop floor and in manufacturing operations. The role emphasizes collaboration across engineering, IT, and quality teams to deploy smart tools and data capture systems.

The ideal candidate will have a diploma or technical certification in quality/engineering tech, 2+ years in manufacturing support, and familiarity with Python/SQL/VBA or EQMS platforms.

Qualifications

• Diploma or technical certification in Quality, Engineering Technology, Mechatronics, or a related field.
• 2+ years in manufacturing or engineering support with quality or production systems.
• Experience with programming, scripting, or data visualization tools (Python/SQL/VBA) is an asset.
• Familiarity with EQMS platforms or smart inspection tech is an asset.
• Strong troubleshooting and cross-functional collaboration skills.

Responsibilities

• Support the setup, configuration, and validation of quality systems, including smart tools, AI cameras, and digital inspection devices.
• Assist in troubleshooting issues related to EQMS platforms, smart inspection systems, and quality data capture tools.
• Work with engineering, IT, and quality teams to integrate new tools and systems into production processes.
• Help build and maintain process flows, control plans, and digital documentation related to quality system infrastructure.
• Support the digitization, automation, and standardization of quality and traceability records, including inspection data, testing logs, serialization records, and process verification checkpoints.
• Contribute to the creation and refinement of standard operating procedures (SOPs), work instructions, and user guides related to quality systems.
• Participate in pilot runs and process trials to validate functionality and integration of smart quality tools.
• Monitor system performance and escalate recurring issues or improvement opportunities.
• Maintain accurate documentation of setups, system changes, and configuration parameters.
• Provide technical support to shop floor users to ensure quality systems are functioning correctly.
• Assist in quality-related training sessions for new tools or systems implementation.
• Coordinate with vendors or suppliers when technical support or software updates are needed for system hardware or software.
• Perform other duties as needed to support the implementation and sustainability of quality system initiatives.
• Ability to develop & update programs and scripts for data validation, data sorting, automation, and creation of dashboards and visual reporting tools.

Skills

Troubleshooting

Cross-functional teamwork

Documentation

Education

Diploma or technical certification in Quality/Engineering Technology/Mechatronics

Tools

Python

SQL

VBA

EQMS

Job description

IEM is seeking a Quality Systems Technician to support the setup, validation, and integration of digital quality systems on the shop floor and in manufacturing operations. The role emphasizes collaboration across engineering, IT, and quality teams to deploy smart tools and data capture systems.

The ideal candidate will have a diploma or technical certification in quality/engineering tech, 2+ years in manufacturing support, and familiarity with Python/SQL/VBA or EQMS platforms.