Quality Systems Management Associate

Ole' Mexican Foods, Inc.; Atlanta (GA); On-site; USD 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a Quality Systems Management Associate to join their Quality Assurance team. This role is crucial in maintaining high standards for product quality and compliance, ensuring that all operational documents are accurate and up to date. You will work closely with various departments, including Marketing and Quality Assurance, to support product development and maintain essential databases. If you are passionate about quality assurance and thrive in a collaborative environment, this opportunity offers a chance to make a significant impact in a dynamic organization.

Qualifications

• Excellent communication skills, especially with customers and co-packers.
• Bachelor's degree required; bilingual preferred.
• Proficient in Microsoft Office tools.

Responsibilities

• Maintain and update QA databases and customer portals.
• Assist in developing QA policies and procedures.
• Train QA staff and ensure compliance with standards.

Skills

Verbal and written communication

Organizational skills

People skills

Basic applied and theoretical statistics

Bilingual (English and Spanish)

Education

Bachelor's degree

Tools

Microsoft Word

Microsoft Excel

Microsoft Access

Job description

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Department: Quality Assurance
Job Title: Quality Systems Management Associate
Reports to: Quality Assurance Corporate Coordinator

RESPONSIBILITIES

QA SYSTEM, SUPPLIER/COPACKER & COMPLIANCE

1. Ensure the Ole Mexican Foods Corporate database and all customer’s portal web bases are maintained and updated regularly. Collect data entry information and enter in customer’s portal.
2. Assist on updating and deploying corporate policies and/or documents to facilitate raw material suppliers and contract manufacturers to ensure that process inputs meet Ole requirements.
3. Assist in the development of QA policies and procedures in OLE-QMS document control module, ensure that they are properly communicated and deployed to designated plants, departments, raw material suppliers and/or contract manufacturers to ensure process input meets Ole requirements.
4. Identify and update critical-to-quality attribute measurement updates in database as defined in quality assurance programs, specifications, processing manuals and other quality and/or food safety documents.
5. Ensuring that QA KPI’s (Key Performance Indicators) are logged in the database. Review data to ensure that critical-to-quality attributes meets Ole requirements and create trends and reports based on data mining.
6. Support and collaborate with special studies in cooperation with the Quality Assurance and Marketing Department.
7. Ensure the Traceability Corporate Program is tested regularly at each facility and that all recall information is updated on a regular basis.
8. Assist with corrective action completion and record-keeping for out-of-compliance conditions at corporate and all subsidiaries.
9. Assist on GFSI and Gluten-Free Plants Audits, audit preparation and ensure the facilitation of required audit materials.
10. Ensure that the QA shared database are organized, updated, and maintained regularly in a complete and organized manner.
11. Facilitate and train team members on the creation and update of fundamental operational documents such as forms and procedures.
12. Administer bi-annual FDA registrations for all Ole facilities.
13. Maintain customer (retail and food service) documentation requirement up to date and complete.
14. Maintain, administer, and update the Raw Materials and Finished Product Specifications Central Database.
15. Maintain and update Document Control Module Systems and facilitate new module migration process.

NEW PRODUCTS AND EXISTING PRODUCT CHANGE REQUIREMENTS

1. Supply updated specifications concerning product development to the Marketing Department.
2. Responsible for new item spec creation in specification module and proper communication to designated plants and departments to ensure process inputs meet Ole requirements.
3. Collect, organize, and maintain finished product attributes data for Atlanta QA Department and Corporate.

TRAINING OF QA STAFF

1. Train QA and QC staff or assignees to meet the needs of the QA department database and/or on new devices as well as other required trainings.

Assist on other tasks as required by QA Corporate Coordinator, VP of Sales, VP Operations and/or the Director of QA.

REQUIREMENTS

1. Must have excellent verbal and written communication skills that reflect professionalism and high work ethic, especially when interacting with customers and co-packers.
2. Bachelor’s degree required
3. Bilingual (English and Spanish) preferred
4. Must be proficient in Microsoft Word, Excel, and Access
5. Must understand basic applied and theoretical statistics.
6. Must be able to lift 40 pounds
7. Must have a friendly, cooperative, and professional attitude
8. Must have good people skills
9. Must be organized
10. Must be able to implement programs and perform tasks needed to keep the QA program up to date.

This is not a remote or hybrid position.