Quality Systems Lead - Drive QMS, Audits & CAPA

ThyssenKrupp Materials NA, Inc.; Kennesaw (GA); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k) with Company Match

Paid Vacation and Holidays

Tuition Reimbursement

Job summary

ThyssenKrupp Materials NA, Inc. is seeking a Quality Systems Coordinator to drive continuous improvement of the QMS in a warehouse environment. You will support audits, investigate quality issues, and collaborate with cross-functional teams to deliver high-quality products and services.

The role requires minimum 2 years in quality systems within manufacturing, strong problem-solving skills, and ISO 9001/AS9100 experience. Excellent communication and safety focus are essential.

Qualifications

• High School Diploma or GED (post-secondary education preferred).
• Minimum 2 years of experience in quality systems, quality assurance, or a manufacturing environment.
• Experience with ISO 9001 and/or AS9100/AS9120 quality standards.
• Experience with root cause analysis and corrective action processes.
• Experience managing customer quality concerns, complaints, or returns.
• Strong communication, organizational, and problem-solving skills.
• Proficiency with Microsoft Office Suite.
• Strong commitment to workplace safety.

Responsibilities

• Support the implementation, maintenance, and continuous improvement of the Quality Management System (QMS).
• Conduct internal quality audits and assist with customer, registrar, and compliance audits.
• Serve as a primary contact for customer quality concerns, complaints, and returns.
• Investigate customer and vendor returns, perform root cause analysis, and communicate findings and resolutions.
• Lead and support corrective and preventive action (CAPA) initiatives.
• Track and document quality issues, audit results, and corrective actions.
• Support Lean and continuous improvement projects.
• Maintain visual management boards and quality documentation.
• Partner with cross-functional teams to improve product quality, processes, and customer satisfaction.
• Promote a culture of quality, safety, and operational excellence.
• Work safely in a warehouse environment while adhering to all safety policies and procedures.

Skills

Quality systems

Root cause analysis

CAPA

Audits

Customer quality management

Education

High School Diploma or GED

Post-secondary education preferred

Tools

Microsoft Office Suite

Job description

ThyssenKrupp Materials NA, Inc. is seeking a Quality Systems Coordinator to drive continuous improvement of the QMS in a warehouse environment. You will support audits, investigate quality issues, and collaborate with cross-functional teams to deliver high-quality products and services.

The role requires minimum 2 years in quality systems within manufacturing, strong problem-solving skills, and ISO 9001/AS9100 experience. Excellent communication and safety focus are essential.