Quality Systems Engineer - Driving Process Improvement

American Society for Quality; Clinton (SC); On-site; USD 65,000 - 90,000; Full time

Job summary

American Society for Quality is seeking a Quality Engineer to support and continuously improve quality systems, processes, and product performance. You will lead problem-solving initiatives, support new product qualification, and drive continuous improvement through data analysis and process optimization.

Responsibilities include maintaining QMS per ISO 9001:2015, conducting CAPA activities, and coordinating with production, engineering, and suppliers to enhance quality and customer satisfaction.

Qualifications

• Bachelor’s degree in Engineering, Chemistry, Materials Science, Polymer Science, Industrial Technology, or a related technical discipline.
• Minimum of three years of quality assurance experience in a manufacturing environment.
• ASQ CQE or CQA, preferred.

Responsibilities

• Maintain and improve the Quality Management System (QMS) in accordance with ISO 9001:2015, customer requirements, and internal quality standards.
• Develop, maintain, and revise quality procedures, FMEAs, control plans, product specifications, process guidelines, inspection standards, and test methods.
• Lead corrective and preventive action (CAPA) activities, verifying the effectiveness of implemented corrective actions.
• Investigate customer complaints, process deviations, nonconforming products, and manufacturing defects using structured problem‑solving methodologies such as Root Cause Analysis, 5 Why, and Fishbone Analysis.
• Participate in customer meetings, conference calls, technical reviews, site visits, and quality audits.
• Support internal audits and external surveillance or recertification audits while ensuring compliance with quality system requirements.
• Analyze quality metrics, process capability, yield, scrap, rework, and customer complaint data to identify trends and drive continuous improvement initiatives.
• Establish standardized color measurement, color matching, and color management practices.
• Perform, oversee, and evaluate laboratory testing, including adhesion, abrasion resistance, color measurement, gloss measurement, surface defect evaluation, and product performance validation.
• Coordinate raw material qualification, supplier approvals, supplier corrective actions, material returns, and supplier performance evaluations.
• Prepare Certificates of Analysis (COAs) and customer quality documentation.
• Support new product development, validation, and manufacturing qualification activities.
• Work collaboratively with production, engineering, technical service, and suppliers to improve manufacturing capability, product consistency, and overall customer satisfaction.

Skills

ISO 9001 knowledge

Lean Manufacturing

Six Sigma

Problem-solving

Data analysis

Communication

Travel availability

Education

Bachelor’s degree in Engineering or related technical discipline

ASQ CQE or CQA preferred

Tools

MS Excel

PowerPoint

MS Word

Job description

American Society for Quality is seeking a Quality Engineer to support and continuously improve quality systems, processes, and product performance. You will lead problem-solving initiatives, support new product qualification, and drive continuous improvement through data analysis and process optimization.

Responsibilities include maintaining QMS per ISO 9001:2015, conducting CAPA activities, and coordinating with production, engineering, and suppliers to enhance quality and customer satisfaction.