Quality Engineer: Data-Driven Process Improver

World Wide Technology; St. Louis (MO); On-site; USD 65,000 - 82,000; Full time

Benefits offered by this job

Health and Wellbeing

Profit Sharing

401k with Company Matching

Life and Disability Insurance

Tuition Reimbursement

PTO & Holidays

Parental Leave

Sick Leave

Military Leave

Bereavement

Nursing Mothers Benefits

Voluntary Legal

Pet Insurance

Employee Discount Program

Job summary

World Wide Technology seeks a Quality Management professional to support a QMS, ISO 9001 alignment, and process improvements. You will analyze data, lead CAPA activities, and collaborate with cross-functional teams to meet customer requirements.

Responsibilities include PFMEA creation, control planning, audits support, and mentoring others. The role emphasizes independent work, strong communication, and a proactive approach to quality excellence.

Qualifications

• Bachelor’s Degree within Engineering, Operations Management, Supply Chain Management, or a related field.
• A minimum of 2 years' experience supporting a Quality Management System (QMS).
• Experience supporting a QMS in accordance with the latest ISO 9001 standard.
• Experience in process design using in-process controls and effective sampling plans.
• Ability to work independently with minimal supervision, set priorities and manage time effectively.
• Ability to use Advance Quality tools for evidence-based decisions making.
• Possess excellent verbal and written communication skills with the ability to lead/mentor, influence, collaborate, and build relationships with others.
• Proficient in Microsoft Office applications.

Responsibilities

• Establishes working relationships with stakeholders and builds rapport to become a trusted advisor.
• Support the pre-launch phase of the programs or projects to ensure all the essential customer requirements are documented and controlled.
• Develop and manage an effective PFMEA and Control Plan that focuses on prevention, early detection, and in-process or post-work inspection for designated business processes.
• Collect, measure, and analyze complex data to identify continual improvement opportunities for internal performance metrics as well as key performance indicators to ensure business excellence.
• Support and participate in internal, external or customer audits.
• Initiate and facilitate CAPA meetings (Corrective Action / Preventive Action) to drive Containment, Root Cause, and effective Corrective Actions to mitigate recurrence.

Skills

QMS knowledge

ISO 9001

Data analysis

Process design

Independent worker

Advanced Quality Tools

Communication skills

MS Office

Mentoring

Cross-functional collaboration

Education

Bachelor’s in Engineering

Bachelor’s in Operations Management

Bachelor’s in Supply Chain

Job description

World Wide Technology seeks a Quality Management professional to support a QMS, ISO 9001 alignment, and process improvements. You will analyze data, lead CAPA activities, and collaborate with cross-functional teams to meet customer requirements.

Responsibilities include PFMEA creation, control planning, audits support, and mentoring others. The role emphasizes independent work, strong communication, and a proactive approach to quality excellence.