Quality Systems Engineer

Eagle Wireless; Solon (OH); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid vacation

Paid parental leave

Job summary

Eagle Wireless in Solon, Ohio is seeking a Quality Systems Engineer to own and administer the QMS at our electronics manufacturing facility. This role ensures IATF 16949 and ISO 9001 compliance, conducts internal audits, and keeps documentation, records, and controls audit-ready.

You will drive CAPA, supervise audit programs, coordinate management reviews, and support cross-functional teams to maintain QMS health using Six Sigma, Lean, and problem-solving tools.

Qualifications

• Bachelor's degree in Engineering, Quality, or related field, or equivalent experience.
• 3+ years of quality systems experience in manufacturing, ideally electronics or automotive supply chain.
• Experience owning or administering a QMS certified to IATF 16949 and ISO 9001.
• Strong working knowledge of VDA 6.3 process audit methodology; internal auditor certification preferred.
• Proficient in APQP, PPAP, FMEA (AIAG-VDA), Control Plans, MSA, SPC.

Responsibilities

• Own and administer the Quality Management System documentation hierarchy.
• Administer document control system and manage revisions and approvals.
• Maintain QMS software including CAPA and audit management; ensure audit readiness.
• Coordinate IATF 16949 and ISO 9001 surveillance and recertification audits.
• Lead internal audits, process audits, and management reviews; track CAPA closure.
• Support cross-functional QMS across departments and training requirements.

Skills

QMS ownership

IATF 16949

ISO 9001

VDA 6.3

8D problem solving

Six Sigma

APQP

PPAP

FMEA

Control Plans

MSA

SPC

Audits

Document control

IPC-A-610

J-STD-001

Cross-functional comm

QMS software

Education

Bachelor's degree in Engineering

Tools

QMS software platforms

Job description

Eagle Wireless is a connectivity company delivering secure, reliable, and scalable cellular modules and solutions for automotive and IoT applications. With a strong presence in the United States and global R&D teams across North America, Europe, and APAC, Eagle Wireless supports customers worldwide with long-life, compliant, and cyber-secure connectivity products. Focused on trust, supply chain resilience, and regulatory compliance, Eagle Wireless helps OEMs, Tier 1 suppliers, and IoT innovators deploy connected technologies with confidence in an increasingly complex global environment.

We are looking for: Quality Systems Engineer

We are seeking a Quality Systems Engineer to own and administer the Quality Management System (QMS) at our Solon, Ohio electronics manufacturing facility. This role is the backbone of our quality infrastructure — maintaining certification to IATF 16949 and ISO 9001, running the internal audit program, and ensuring our documented processes, records, and controls hold up under customer and third-party scrutiny. Unlike our Supplier Quality Engineer and Manufacturing Quality Engineer roles, which focus on incoming and in-process quality, this position is system-facing: it keeps the QMS itself accurate, current, effective, and audit-ready across every department. The ideal candidate is detail-oriented, comfortable owning documentation and processes end-to-end, and confident facilitating audits and management reviews

Key responsibilities

QMS Ownership & Administration

• Own and maintain the facility's Quality Management System documentation hierarchy: quality manual, procedures, work instructions, and forms
• Administer the document control system, including revision control, approval workflows, and obsolete document removal
• Maintain the QMS software/platform (e.g., document control, CAPA, and audit management systems) and manage user access and training
• Ensure QMS structure and content remain aligned with IATF 16949, ISO 9001, and applicable automotive OEM customer-specific requirements (CSRs)

Certification & Audit Management

• Serve as the facility's certification body liaison; coordinate and lead IATF 16949 and ISO 9001 surveillance and recertification audits
• Own and execute the internal audit program, including process audits, layered process audits (LPA), and system audits
• Apply VDA 6.3 process audit methodology for internal assessments and customer-facing audit readiness
• Track audit findings to closure and maintain objective evidence of corrective actions
• Facilitate management review meetings, consolidating QMS performance data, audit results, and customer feedback for leadership
• Own the facility's CAPA (Corrective and Preventive Action) system, ensuring cross-functional issues are tracked, root-caused, and closed on time
• Monitor and report facility-wide quality metrics and QMS health indicators (open CAPAs, audit closure rates, training compliance, etc.)
• Drive continuous improvement of QMS processes using Six Sigma, Lean, and structured problem-solving tools (8D, RCA, etc.)

Cross-Functional QMS Support

• Partner with the Supplier Quality Engineer and Manufacturing Quality Engineer to ensure supplier and manufacturing processes are properly represented within the QMS
• Support APQP program timing at the system level, ensuring PPAP, control plan, and FMEA templates and workflows are current and accessible
• Coordinate and track QMS-related training requirements across departments (e.g., IPC-A-610, J-STD-001, internal auditor certification, etc.)
• Maintain record retention practices in compliance with customer and regulatory requirements

Required qualifications

• Bachelor's degree in Engineering, Quality, or a related technical field, or equivalent experience
• 3+ years of quality systems experience in a manufacturing environment, ideally electronics or automotive supply chain
• Demonstrated experience owning or administering a QMS certified to IATF 16949 and ISO 9001
• Strong working knowledge of VDA 6.3 process audit methodology; internal auditor certification preferred
• Proficient in core tools: APQP, PPAP, FMEA (AIAG-VDA methodology), Control Plans, MSA, SPC
• Experience with 8D, root cause analysis, and Six Sigma methodologies
• Comfortable managing document control and QMS software platforms
• Excellent organizational, facilitation, and cross-functional communication skills
• Working knowledge of IPC-A-610 and J-STD-001 as they relate to QMS documentation and training requirements

Preferred Qualifications

• Certified VDA 6.3 Process Auditor
• Lead Auditor certification (IATF 16949 and/or ISO 9001)
• Exposure to ISO 26262 (Functional Safety) quality system requirements
• Familiarity with AEC-Q100/AEC-Q200 component qualification standards
• Six Sigma Green or Black Belt certification
• Experience supporting automotive OEM customer audits and scorecards

Work environment

• Primarily office-based with regular presence on the manufacturing floor to support audits and process verification
• Occasional travel for certification body audits, customer visits, or supplier system assessments

Eagle Wireless offers medical, dental, and vision coverage, paid vacation and paid parental leave to support you and your family.