Quality Systems Coordinator: ISO & CAPA Lead

VetJobs; Kennesaw (GA); On-site; USD 50,000 - 60,000; Full time

Job summary

ThyssenKrupp in Kennesaw, GA is seeking a Quality Assurance professional to support QMS, audits, and CAPA initiatives. You will act as the main contact for customer quality concerns and drive continuous improvement in a manufacturing setting.

Two years of quality systems experience and strong problem-solving skills are required. Proficiency with MS Office and knowledge of ISO9001/AS9100 standards are essential for success in this role.

Qualifications

• High School Diploma or GED (post-secondary education preferred).
• Minimum 2 years of experience in quality systems, quality assurance, or a manufacturing environment.
• Experience with ISO 9001 and/or AS9100/AS9120 quality standards.
• Experience with root cause analysis and corrective action processes.
• Experience managing customer quality concerns, complaints, or returns.
• Strong communication, organizational, and problem-solving skills.
• Proficiency with Microsoft Office Suite.
• Strong commitment to workplace safety.

Responsibilities

• Support the implementation, maintenance, and continuous improvement of the Quality Management System (QMS).
• Conduct internal quality audits and assist with customer, registrar, and compliance audits.
• Serve as a primary point of contact for customer quality concerns, complaints, and returns.
• Investigate customer and vendor returns, perform root cause analysis, and communicate findings and resolutions.
• Lead and support corrective and preventive action (CAPA) initiatives.
• Track and document quality issues, audit results, and corrective actions.
• Support Lean and continuous improvement projects.
• Maintain visual management boards and quality documentation.
• Partner with cross-functional teams to improve product quality, processes, and customer satisfaction.
• Promote a culture of quality, safety, and operational excellence.
• Work safely in a warehouse environment while adhering to all safety policies and procedures.

Skills

Quality systems

Audits

Root cause analysis

CAPA

MS Office

Communication

Organizational skills

Problem solving

Education

High School Diploma or GED

Post-secondary education preferred

Tools

ISO 9001/AS9100/AS9120

MS Office Suite

Job description

ThyssenKrupp in Kennesaw, GA is seeking a Quality Assurance professional to support QMS, audits, and CAPA initiatives. You will act as the main contact for customer quality concerns and drive continuous improvement in a manufacturing setting.

Two years of quality systems experience and strong problem-solving skills are required. Proficiency with MS Office and knowledge of ISO9001/AS9100 standards are essential for success in this role.