Quality Systems & Audit Specialist

IMA Life North America; City of Tonawanda (NY); On-site; USD 68,000 - 75,000; Full time

Benefits offered by this job

Global environment

Diversity & inclusion culture

Continuous learning

Wellbeing

Job summary

IMA Life North America is seeking a Quality Systems Specialist to maintain and improve the Quality Management System and support ISO 9001 compliance. The role involves handling nonconformances, CAPA, audits, and supplier quality activities, with focus on data analysis and continuous improvement across manufacturing processes.

Ideal candidates have 3–5 years in a manufacturing quality environment, with strong problem-solving, documentation, and collaboration skills.

Qualifications

• Education & Experience: Associate or Bachelor’s degree in a technical, engineering, manufacturing, or quality-related discipline preferred.
• Quality Systems Knowledge: working knowledge of ISO 9001, auditing practices, document control, corrective actions, and quality records management.
• Problem Solving: structured methods (5 Whys, Fishbone, CAPA, Lean, Six Sigma).
• Data Analysis Skills: data collection, trending and reporting quality metrics.
• Manufacturing Knowledge: familiarity with fabrication, machining, assembly, supplier quality.
• Communication & Collaboration: strong written and verbal skills across departments and suppliers.
• Computer Skills: proficiency in Microsoft Office and quality management systems.

Responsibilities

• Quality System Support: Maintain and improve QMS processes, records, procedures, and documentation per ISO 9001.
• Nonconformance & CAPA Coordination: process nonconformances, corrective actions, and preventive actions; support root cause investigations.
• Inspection & Compliance Activities: support inspections while ensuring adherence to specs and standards.
• Audit Execution: plan, support, and conduct internal audits; assist with customer/supplier audits.
• Supplier Quality Support: participate in supplier assessments and corrective action tracking.
• Data Analysis & Reporting: collect and report quality metrics and trends to support decisions.
• Document Control: manage quality records and controlled documents with accuracy and traceability.
• Continuous Improvement: participate in Lean, Six Sigma, and improvement initiatives.
• Training & Awareness: support quality training programs and promote awareness of standards.
• Safety & Compliance: promote safe practices and ensure compliance with OSHA, ISO, ASME, and customer requirements.

Skills

Quality Systems Knowledge

Problem Solving

Technical Aptitude

Data Analysis

Manufacturing Knowledge

Communication & Collaboration

Computer Skills

Education

Technical or quality-related degree (Associate or Bachelor)

Tools

Microsoft Office

Quality Management Systems

Job description

IMA Life North America is seeking a Quality Systems Specialist to maintain and improve the Quality Management System and support ISO 9001 compliance. The role involves handling nonconformances, CAPA, audits, and supplier quality activities, with focus on data analysis and continuous improvement across manufacturing processes.

Ideal candidates have 3–5 years in a manufacturing quality environment, with strong problem-solving, documentation, and collaboration skills.