Quality Systems Associate — QMS & Compliance

FedEx Group; Indianapolis (IN); On-site; USD 95,000 - 120,000; Full time

Benefits offered by this job

Competitive pay

401K plan with company match

Tuition reimbursement

Holiday pay

Medical, dental, vision benefits from

Life insurance

AD&D coverage

Disability coverage

Paid parental leave

Bereavement and jury duty

Job summary

FedEx Supply Chain is seeking a Quality Management professional to manage and improve a defined area of the QMS, ensuring compliance and cross‑functional collaboration. You will lead day‑to‑day QMS activities, support audits, and drive continuous improvement in a regulated environment.

The role emphasizes ownership of QMS processes such as Document Control, CAPA, Change Control, and Training, with strong regulatory know‑how and the ability to work across sites and teams to meet quality

Qualifications

• Bachelor's degree in Quality, Engineering, Life Sciences, or related field; 5 years of equivalent work experience may be considered.
• Demonstrated experience independently managing one or more QMS elements.
• Strong working knowledge of quality systems, procedures, and regulatory expectations.
• Experience supporting audits and regulatory inspections.

Responsibilities

• Serve as the primary owner for assigned QMS processes (e.g., Document Control, CAPA, Change Control, Training, or similar).
• Establish, maintain, and continuously improve procedures, workflows, and controls for assigned QMS areas.
• Support day-to-day execution of assigned QMS processes, ensuring accuracy, timeliness, and compliance.
• Review, assess, and approve quality records, documentation, and actions within assigned authority levels.
• Monitor QMS performance metrics, trends, and risks related to assigned areas; drive corrective and preventive actions as needed.
• Provide guidance, training, and support to cross-functional teams on QMS requirements and best practices.
• Support internal, customer, and regulatory audits and inspections related to assigned QMS areas.
• Partner with Quality leadership and cross-functional stakeholders to support site and organizational quality objectives.
• Other duties as assigned.

Skills

Autonomy

Accountability

Analytical

Communication

Regulatory knowledge

Cross-functional

Influencing

Education

Bachelor's degree in Quality, Engineering, Life Sciences, or related field

Tools

eQMS platforms

Job description

FedEx Supply Chain is seeking a Quality Management professional to manage and improve a defined area of the QMS, ensuring compliance and cross‑functional collaboration. You will lead day‑to‑day QMS activities, support audits, and drive continuous improvement in a regulated environment.

The role emphasizes ownership of QMS processes such as Document Control, CAPA, Change Control, and Training, with strong regulatory know‑how and the ability to work across sites and teams to meet quality