Quality Support Technician

Mander Collision and Glass; United States; On-site; USD 32,000 - 42,000; Full time

Job summary

Mander Collision and Glass is seeking a Quality Support Technician to thoroughly inspect and detail repaired vehicles before delivery. You will support the operations team by cleaning and organizing shop equipment and ensuring safe, efficient work areas.

You will visually inspect for flaws, notify management of defects, assist with general shop maintenance, and help maintain tools and safety procedures. A strong work ethic, clear communication, and the ability to work independently or in a team

Qualifications

• High School Diploma or equivalent.
• Valid Driver's License with good driving record.
• Prior automotive industry experience preferred but not required.
• Excellent verbal communication and mechanical skills.
• Ability to work independently and as part of a team.

Responsibilities

• Perform thorough detailing and cleaning of vehicles prior to delivery.
• Visually inspect repaired areas for defects and report issues.
• Assist in shop maintenance and organize equipment and tools.
• Ensure safety standards and proper hazardous waste disposal.
• Support test equipment calibration and general cleanliness tasks.

Skills

Verbal communication

Mechanical skills

Ability to work independently

Education

High School Diploma

Job description

SUMMARY

The Quality Support Technician serves to support the operations team by providing and performing a detailed and thorough inspection and cleaning of the repaired vehicle prior to release to the customer This role will also serve to assist shop operations by performing a variety of tasks associated with maintenance of the shop location including cleaning and organizing various pieces of equipment and tools

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

• Responsible for performing a thorough detailing and cleaning of all vehicles prior to final delivery to the customer
• Visually inspect every vehicle for flaws in the repaired area
• Promptly notify the General Manager or assigned technician should any defects or issues be found upon inspection
• Responsible for assisting in the general maintenance of shop location and outside grounds
• Inspecting goods or products according to quality and safety standards
• May serve to ensure that test equipment is calibrated and working correctly
• Consistently utilizes all required safety equipment adheres to all requirements for hazardous waste disposal and participate in monthly safety meetings
• Maintains the proper function of all service tools and equipment in the detail department; keep personal work area organized and returns tools materials and equipment to designated areas
• Identifying possible areas for improvement in quality control processes
• Perform any cleaning activities such as mopping dusting sweeping as well as collecting and emptying trash cans daily
• Service clean and supply any items in restrooms
• Make minor repairs when necessary such as changing a light bulb

QUALIFICATIONS

• High School Diploma or equivalent
• Valid Drivers License and good driving record is necessary
• Prior experience in automotive industry is strongly preferred but not required
• Excellent verbal communication and mechanical skills
• Ability to work independently and in a fast paced environment
• Willingness to be flexible with task assignments and respond to the needs of the shop operations team
• Ability to work independently but also as part of a larger team to meet the objective of servicing the customer and vehicle
• This position description is intended to be dynamic and subject to change
• Position requirements and essential functions may be altered from time to time based upon the needs of the organization and department
• This position may be required to execute special projects or other related duties on occasion