Quality Support Technician

autobodyevolution; Towson (MD); On-site; USD 38,000 - 56,000; Full time

Job summary

autobodyevolution in Towson, MD is seeking a Quality Support Technician to detail and clean vehicles before final delivery and to assist shop operations with routine maintenance and organization.

The role requires thorough inspections of repaired areas for flaws, proper use of safety equipment, and timely communication with the shop team. You will help keep tools, restrooms, and grounds clean in a fast-paced environment. No prior experience required, but preferred for automotive context.

Qualifications

• High school diploma or equivalent.
• Valid driver's license with a good driving record.
• Automotive industry experience preferred but not required.
• Excellent verbal communication and mechanical skills.
• Ability to work independently in a fast-paced environment.
• Flexible with task assignments to support shop operations.
• Ability to work independently and as part of a team.

Responsibilities

• Thorough detailing and cleaning of all vehicles prior to final delivery.
• Visually inspect vehicles for flaws; notify GM or technician of defects.
• Assist in the maintenance of shop location and grounds.
• Inspect goods or products according to quality and safety standards.
• Ensure test equipment is calibrated and working correctly.
• Adhere to safety equipment requirements and hazardous waste disposal.
• Maintain organization of tools and equipment; tidy work area.
• Identify areas for improvement in quality control processes.
• Perform cleaning activities (mopping, dusting, sweeping) and restrooms.
• Make minor repairs, such as changing a light bulb.

Skills

Valid Driver's License

Verbal communication

Mechanical skills

Independent work

Flexible with tasks

Team player

Quality control awareness

Education

High School Diploma or equivalent

Job description

SUMMARY

The Quality Support Technician serves to support the operations team by providing and performing a detailed and thorough inspection and cleaning of the repaired vehicle prior to release to the customer. This role will also serve to assist shop operations by performing a variety of tasks associated with maintenance of the shop location, including cleaning and organizing various pieces of equipment and tools.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

• Responsible for performing a thorough detailing and cleaning of all vehicles prior to final delivery to the customer.
• Visually inspect every vehicle for flaws in the repaired area. Promptly notify the General Manager or assigned technician should any defects or issues be found upon inspection.
• Responsible for assisting in the general maintenance of shop location and outside grounds.
• Inspecting goods or products according to quality and safety standards.
• May serve to ensure that test equipment is calibrated and working correctly.
• Consistently utilizes all required safety equipment, adheres to all requirements for hazardous waste disposal and participate in monthly safety meetings.
• Maintains the proper function of all service tools and equipment in the detail department; keep personal work area organized and returns tools, materials, and equipment to designated areas.
• Identifying possible areas for improvement in quality control processes.
• Perform any cleaning activities such as mopping, dusting, sweeping, as well as collecting and emptying trash cans daily. Service, clean, and supply any items in restrooms.
• Make minor repairs when necessary, such as changing a light bulb.

QUALIFICATIONS

• High School Diploma or equivalent
• Valid Driver’s License and good driving record is necessary
• Prior experience in automotive industry is strongly preferred but not required
• Excellent verbal communication and mechanical skills
• Ability to work independently and in a fast‑paced environment
• Willingness to be flexible with task assignments and respond to the needs of the shop operations team
• Ability to work independently but also as part of a larger team to meet the objective of servicing the customer and vehicle

This position description is intended to be dynamic and subject to change. Position requirements and essential functions may be altered from time to time based upon the needs of the organization and department. This position may be required to execute special projects or other related duties on occasion.