Quality Support Admin Assistant - Public Service Impact

Early Care and Learning, Department of; United States; On-site; USD 36,000 - 46,000; Full time

Benefits offered by this job

Vacation: 15 days/year

Sick leave: 15 days/year

13 paid holidays

Retirement benefits

401(k) plan

Job summary

Bright from the Start: Georgia Department of Early Care and Learning seeks a CCS Quality Support Administrative Assistant to manage clerical duties in a fast-paced environment at the Twin Towers office in Atlanta.

The role includes overseeing the Lawful Presence Verification process, processing license payments, and coordinating with multiple divisions to ensure timely, accurate data entry and service delivery.

Qualifications

• Proficient in Word and Excel; able to manage multiple tasks.
• Excellent organizational and communication skills; team player.
• Experience with state government or similar organization preferred.

Responsibilities

• Serve as Lead Administrator for Lawful Presence Verification process.
• Train administrative staff in verification processes and procedures.
• Process license fee payments and enter information into KOALA/PeopleSoft systems.
• Coordinate with providers, CCS divisions, and Finance to resolve issues.
• Monitor ownership status reviews and report to CCS Administrative‑Operations Unit Manager.
• Maintain CCS file room, archives, and supply inventory.

Skills

Word processing

Excel proficiency

Organizational skills

Communication skills

Teamwork

Education

Bachelor’s degree

Tools

KOALA system

PeopleSoft

Job description

Bright from the Start: Georgia Department of Early Care and Learning seeks a CCS Quality Support Administrative Assistant to manage clerical duties in a fast-paced environment at the Twin Towers office in Atlanta.

The role includes overseeing the Lawful Presence Verification process, processing license payments, and coordinating with multiple divisions to ensure timely, accurate data entry and service delivery.