Quality Supervisor - Tyler TX

Full Circle Co; Tyler (TX); On-site; USD 80,000 - 100,000; Full time

Job summary

Full Circle Co is seeking a Quality Supervisor in Tyler, Texas, responsible for overseeing quality engineering activities in manufacturing. This role involves supervising Quality Technicians, ensuring compliance with standards, and driving quality initiatives.

The ideal candidate has over 7 years of experience in quality roles and a Bachelor's degree in a relevant field. Strong leadership and analytical skills are essential to support plant performance.

Qualifications

• 7+ years of experience in a manufacturing quality role.
• 3+ years of experience supervising or leading technicians or team members.
• Experience working with a formal Quality Management System (ISO 9001 preferred).

Responsibilities

• Supervise and develop Quality Technicians, providing direction and feedback.
• Ensure compliance with quality standards and lead corrective actions.
• Monitor and analyze quality KPIs and drive continuous improvement.

Skills

Quality tools and methodologies (SPC, FMEA, control plans, root cause analysis)

Software: Microsoft Office Suite, SharePoint, Smartsheet, SAP

Analytical, organizational, and problem-solving skills

Education

Bachelor’s degree in Engineering, Quality, Manufacturing, or related field

Tools

SAP or ERP Systems

Job description

Job Overview

We are seeking a Quality Supervisor to join our manufacturing team. This role is responsible for leading day-to-day quality engineering activities within the manufacturing environment while directly supervising Quality Technicians and Inspectors. This role ensures product and process conformity, drives root cause corrective actions, and strengthens quality system effectiveness. The Quality Supervisor plays a key leadership role in developing the quality team and supporting plant performance related to safety, quality, delivery, and cost. Role reports to the Director of Manufacturing - very high visibility in the organization. Cross functional exposure - engineering, operations and C‑suite.

Key Responsibilities

• Quality Leadership & Team Management: Directly supervise and develop Quality Technicians, providing day‑to‑day direction, training, mentoring, and performance feedback.
• Product & Process Quality: Ensure compliance with quality standards, customer requirements, and internal specifications; lead root cause analysis and corrective action activities for internal nonconformances, customer complaints, and audit findings; review and approve quality documentation including inspection plans, control plans, work instructions, and deviation requests; drive APQP activities including PFMEA reviews, control plan development, and process validation.
• Quality Systems & Compliance: Develop, implement and train applicable quality management systems (ISO 9001:2015); support internal and external audits, ensure timely closure of corrective actions; monitor and analyze quality KPIs such as PPM, COPQ, scrap, rework, and customer returns; drive continuous improvement initiatives.
• Cross‑Functional Collaboration: Partner with Manufacturing, Engineering, Supply Chain, and Customer Service to resolve quality issues and improve processes; provide technical quality support for new product introductions, supplier issues, and process changes; communicate quality risks, trends, and improvement opportunities to leadership.

Qualifications

• Bachelor’s degree in Engineering, Quality, Manufacturing, or a related technical field.
• 7+ years of experience in a manufacturing quality role.
• 3+ years of experience supervising or leading technicians or team members.
• Strong knowledge of quality tools and methodologies (SPC, FMEA, control plans, root cause analysis).
• Software: Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), SharePoint, Smartsheet; SAP or ERP Systems (SAP a huge plus), quality documentation systems.
• Experience working with a formal Quality Management System (ISO 9001 preferred).
• Strong analytical, organizational, and problem‑solving skills.

Preferred Qualifications

• Experience in HVAC, metal fabrication, or similar manufacturing environments.
• Lean manufacturing and/or Six Sigma experience.
• Experience interfacing directly with customers.
• Ability to lead continuous improvement projects and influence cross‑functional teams.