Quality Supervisor Job Details | 2019

Bertelsmann; Las Vegas (NV); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading company seeks a Quality Supervisor in Las Vegas to oversee Quality personnel, ensuring compliance and effective training programs while conducting audits and performance reviews. The ideal candidate will possess ISO 9001 knowledge, demonstrated leadership, and strong problem-solving skills, contributing to continuous improvement initiatives.

Benefits

Medical, Dental, Vision, Life Insurance, and Disability Pay

401(k) with company matching up to 6%

Paid Time Off, including paid holidays

Flexible Spending Accounts

Voluntary benefits such as legal and financial assistance

Employee Assistance Program

Ongoing employee development opportunities

Commuter benefits

Employee engagement activities

Qualifications

• 3+ years as a Quality Inspector/Supervisor in a similar environment.
• Proven leadership experience.
• Willingness to work alongside direct reports.

Responsibilities

• Supervise all Quality personnel and assign daily floor coverage.
• Conduct annual performance reviews for all direct reports.
• Ensure proper training and coordinate job rotation.

Skills

Leadership

Problem Solving

Decision Making

Planning

Organizational Skills

Safety Knowledge

Education

ISO 9001 certification

Tools

SAP

Job description

Your Tasks

• The Quality Supervisor will supervise all Quality personnel and assign daily floor coverage based on production demands.

• Responsible for the accuracy of evaluations, analysis and overall performance of Transaction Monitoring (Quality Coach) Team.

• Ensure that employees receive proper training in all areas whilst also coordinating job rotation and cross-training.

• Conduct annual performance reviews for all direct reports, evaluate and manage levels of staff effectiveness by partnering with operations to create improvement action plans, ensure facilitation and coordination of calibration processes, review daily time keeping records, manage and approve direct report time off requests.

• Complete RCCA for non-compliance issues, oversee and administer audits of key support processes with account.

• Conduct periodic audit of staff and departmental processes and recommend changes, ensuring consistent application of the quality process.

• Maintain QMS, training, and procedures for all roles and responsibilities.

• Prepare for ISO audits.

• Attend and facilitate client calibration monitoring sessions.

• Facilitate quality training initiatives as needed, and diagnosis continuous improvement opportunities applicable to account, workgroup, and department.

Your Profile

• ISO 9001 certification experience and knowledge of the ISO audit process.

• 3+ years as a Quality Inspector/Supervisor in similar environment.

• Proven leadership experience.

• Willingness to work alongside direct reports on warehouse floor.

• SAP experience.

• Superior problem solving, decision making, planning, and organizational skills.

• Safety Knowledge.

We Offer

• Medical, Dental, Vision, Life Insurance, and Disability Pay

• 401(k) with company matching up to 6%.

• Paid Time Off, including paid holidays.

• Flexible Spending Accounts

• Voluntary benefits such as legal and financial assistance, pet insurance, and more.

• Employee Assistance Program

• Ongoing employee development opportunities including tuition reimbursement, scholarships, and training.

• Commuter benefits

• Employee engagement activities