Quality Supervisor - Jenison Area

the-pivot-group-careers; Georgetown Charter Township (MI); On-site; USD 69,000 - 98,000; Full time

Job summary

The Pivot Group Network helps Jenison-based manufacturers find top Quality Supervisors. This role leads a team of quality technicians, ensuring ISO 9001 and IATF 16949 compliance, and drives continuous improvement through CAPAs and data analysis.

Responsibilities include internal audits, resolving customer complaints, and overseeing inspection of materials and finished products. Ideal candidates hold a technical degree, 5+ years QA experience, and 2+ years in leadership.

Qualifications

• Bachelor's degree in a technical field or equivalent experience.
• 5+ years of quality assurance/controls experience in manufacturing.
• 2+ years in a supervisory/lead role.
• Strong knowledge of quality management systems (ISO 9001, IATF 16949).
• Proficiency with quality tools (SPC, FMEA, RCA, 8D).
• Ability to analyze data, identify trends, and drive improvements.

Responsibilities

• Lead and mentor a team of Quality Technicians.
• Ensure compliance with all quality standards, regulations, and customer specifications.
• Manage and conduct internal audits to identify areas for improvement.
• Investigate and resolve customer complaints related to product quality.
• Develop and implement corrective and preventive actions (CAPAs).
• Analyze quality data and trends to drive continuous improvement initiatives.
• Oversee the inspection and testing of raw materials, in-process, and finished products.

Skills

Quality management

Data analysis

Root Cause Analysis

8D problem solving

CAPA

Leadership

Auditing

Education

Bachelor's degree in a technical field or equivalent experience

Tools

Minitab

JMP

Job description

Quality Supervisor | Jenison, MI

Salary Range: $69,000 - $98,000 depending on experience

Are you ready to take on a challenging and rewarding opportunity in {{role_field}}? The Pivot Group Network, a West Michigan manufacturing-focused recruiting group, is committed to building meaningful connections in manufacturing. We partner with leading companies in Jenison seeking Quality Supervisors.

We are building our network of talent in this field across West Michigan and the broader manufacturing region Pivot Group Network serves. Our partner companies may or may not have an immediate opening for this exact role today, but we actively look for skilled professionals in the regions where they operate. If there is alignment now or in the near future, we reach out.

The Opportunity

We are working with companies in Jenison that are adding Quality Supervisors to their teams. These organizations value quality over speed in hiring. By connecting with us, you position yourself for opportunities that align with what you're looking for.

Key Responsibilities

• Lead and mentor a team of Quality Technicians.
• Ensure compliance with all quality standards, regulations, and customer specifications.
• Manage and conduct internal audits to identify areas for improvement.
• Investigate and resolve customer complaints related to product quality.
• Develop and implement corrective and preventive actions (CAPAs).
• Analyze quality data and trends to drive continuous improvement initiatives.
• Oversee the inspection and testing of raw materials, in-process, and finished products.

Recommended Qualifications

• Bachelor's degree in a technical field (e.g., Engineering, Manufacturing, Quality Management) or equivalent experience.
• 5+ years of experience in quality assurance/control within a manufacturing environment.
• 2+ years of experience in a supervisory or lead role.
• Strong understanding and practical application of quality management systems (e.g., ISO 9001, IATF 16949).
• Proficiency in quality tools and methodologies (e.g., SPC, FMEA, Root Cause Analysis, 8D).
• Demonstrated ability to analyze data, identify trends, and implement corrective actions.

Bonus Qualifications

• Lean Six Sigma Green Belt certification
• Experience with ISO 9001:2015 implementation or auditing
• Proficiency in statistical analysis software (e.g., Minitab, JMP)
• ASQ Certified Quality Supervisor (CQS) or Certified Quality Engineer (CQE)

Job Titles That Should Apply

Quality Supervisor, QA Supervisor, Quality Assurance Supervisor, Quality Team Lead, Quality Control Supervisor, Senior Quality Inspector, Quality Assurance Lead, Quality Manager (Junior), Production Quality Supervisor, Manufacturing Quality Supervisor

Why The Pivot Group Network

The Pivot Group Network was founded by manufacturing professionals who've been on both sides of the hiring process. Our clients are strategic—they partner with us because they want real insight into their roles and the people filling them, not a stack of resumes. We focus on match-driven placements built around what actually matters: Commute, Compensation, Culture, and Career trajectory. Learn more at https://www.thepivotgroup.org.