Quality Supervisor (2nd Shift)

Lawler Foods; Kennesaw (GA); On-site; USD 60,000 - 80,000; Full time

Job summary

Dessert Holdings is seeking a Quality Supervisor for the 2nd shift in Kennesaw, GA to lead QA technicians and ensure food safety and quality across production lines. The role requires GMP/SQF/HACCP familiarity, strong communication, and a track record of leadership in a manufacturing setting.

The successful candidate will collaborate with Operations and FSQA teams, drive continuous improvement, and support audits while managing daily QA activities and product releases.

Qualifications

• BS degree or equivalent experience in a food manufacturing environment.
• 2+ years of supervisory experience.
• Flexible schedule including weekends.
• Excellent verbal and written communication skills.
• Proficient with Microsoft Office.
• Ability to work in a team environment.
• Maintains clean, safe work areas.
• Adheres to GMP and dress code.

Responsibilities

• Supervise QA Technicians and coach the QA team.
• Provide guidance on quality and food safety to Operations and QA teams.
• Coordinate with FSQA techs on production schedule and QA issues.
• Maintain inventory of QC/lab supplies and coordinate training from suppliers or new equipment purchased.
• Review daily operational paperwork and QA records.
• Support internal and third-party audits and participate in inspections; analyze results and deficiencies.
• Assist with formula changes and product issue resolution.
• Oversee hold, trace, and recall activities; summarize Hold reports.
• Perform daily product reviews and customer complaint reviews.
• Assure product releases are properly executed.

Skills

Supervisory experience

Verbal & written communication

Teamwork

Education

BS degree or equivalent in food manufacturing

Tools

Microsoft Office

Job description

Quality Supervisor (2ndShift) - Food Manufacturing

Are you ready to elevate your career and be a part of creating the world's best desserts? Dessert Holdings partners with some of North America's most iconic chains to bring people together to celebrate life's sweetest moments!

Dessert Holdings is looking for a QA Supervisor (2nd Shift) to join our team based in Kennesaw, GA. This individual will be responsible for the supervision of all daily production floor activities as it relates to quality. This position will coordinate quality activities and provide leadership to ensure an effective food safety and quality management system is maintained. Provide technical support with an emphasis on customer expectations, continuous improvement opportunities, and productivity requirements. This position is responsible for the supervision of all daily production floor activities as it relates to quality and QA technicians. This position is also responsible for understanding related Quality Management Systems including SQF, HACCP, and GMP to ensure safety and quality of products.

Key Responsibilities

• Supervises daily activities of QA Technicians, and coach, train, and support the QA team to support business growth.
• Provides guidance regarding quality and food safety issues to Operations and QA teams.
• Communicates daily with FSQA Techs regarding production schedule and QA issues.
• Maintain inventory of QC/lab supplies and coordinate training from suppliers or new equipment purchased.
• Reviews and organizes operational paperwork on a daily basis.
• Support the execution of internal and third-party audits (e.g., customer, regulatory, GFSI, etc.) and participate in inspections; analyzing the results and deficiencies found.
• Supports Production Managers, Supervisors and Leads during formula changes and/or product issues.
• Assist with the activities of the company hold, trace, & recall program. Responsible for summarizing Hold reports.
• Assumes some responsibilities of the QA Manager in his/her absence.
• Performs assignments in accordance with established Good Manufacturing Practices (GMPs), policies and procedures.
• Support Operations and other support teams in reducing foreign object contamination.
• Oversee product releases.
• Displays appropriate work ethics in the workplace and group settings which provides a positive influence on the production floor.
• Performs daily product review and customer complaint reviews.

Qualifications and Requirements

• BS degree or equivalent experience in a food manufacturing environment
• Previous knowledge working in food production Quality Assurance department.
• 2+ years of supervisory experience
• Must have a flexible schedule including working weekends, as necessary.
• Excellent verbal and written communication skills.
• Intermediate to advanced proficiency using Microsoft Office.
• Ability to work in a team environment.
• Maintains good housekeeping and clean work areas in assigned space.
• Follows production dress code standards and maintains good personal hygiene.

Physical Requirements / Work Environment

• While performing the duties of this job, the employee is expected to actively participate on the production floor.
• Use hands and fingers to handle objects, tools or controls; reach with hands andarms.
• Stoop, kneel orbend.
• Employee must lift and/or move up to 30 pounds and is required to ask for assistance if weight isexceeded.
• Must be able to push/pull up to 45 pounds and is required to ask for assistance if weight isexceeded.

About Dessert Holdings

Dessert Holdings is North America's fastest-growing premium dessert company, recognized for providing retail and foodservice customers with chef-inspired, innovative desserts made with real ingredients, a flexible and low-cost supply chain, and best-in-class service. The company is a collection of premium dessert companies and brands: Steven Charles, The Original Cakerie, Lawler's Desserts, Atlanta Cheesecake Company, Kenny's Great Pies, and Dianne's Fine Desserts. Dessert Holdings is owned by Bain Capital, employing more than 3,200 people across nine manufacturing facilities, and is continuing its journey of rapid growth.

EEO Statement

Dessert Holdings and its related entities provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or any other characteristics protected by law.