Quality Supervisor

creationtech; Village of Newark (NY); On-site; USD 78,000 - 100,000; Full time

Benefits offered by this job

Performance-based bonuses

Benefits package

Job summary

Creation Technologies is seeking a Quality Supervisor to oversee quality inspectors and customer‑facing teams, ensuring product quality and compliance with GMP, ISO 9001/AS9100 and IPC standards. The role includes defining inspection requirements, monitoring performance, and driving improvement initiatives across manufacturing operations.

The candidate will lead issue investigations, coordinate with quality and process engineers, and ensure records are accurately maintained in the MES system.

Qualifications

• High School diploma or equivalent; Associate degree preferred.
• Minimum 5 years in Quality Assurance, manufacturing, or process engineering (electronics manufacturing preferred).
• Leadership experience preferred.

Responsibilities

• Oversee quality inspectors and assign tasks.
• Inspect products in manufacturing processes.
• Monitor inspection performance and document trends.

Skills

MS Office (Word & PowerPoint)

Excel

GMP knowledge

ISO 9001/AS9100 knowledge

IPC standards

Quality analysis

Communication skills

Education

High School diploma or equivalent

Associate degree preferred

Tools

MES system

Measuring equipment

Job description

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

The Quality Supervisor is responsible for overseeing quality inspectors in manufacturing and customer-focused teams to meet customer requirements and workmanship criteria. This includes defining quality requirements for inspection, monitoring production quality performance to identify opportunities for improvement, and ensuring adherence to Creation's Quality System, customer, and regulatory compliance.

DUTIES AND RESPONSIBILITIES include, but not limited to:

• Oversee task assignments and performance of multiple quality inspectors.
• Oversees the inspection of products in manufacturing.
• Maintain and report on the performance of inspections and identify areas for improvement.
• Participates in the investigation of manufacturing (or supplier) issues, identifying, resolving, and implementing solutions.
• Ensure IPC (Association Connecting Electronics Industries) criteria have been met according to IPC standards.
• Keep the quality leader apprised of significant occurrences and trends impacting product quality or manufacturing operations.
• Ensure compliance with all applicable quality assurance standards and internal standard operating procedures.
• Monitor records of inspection data in the MES system.
• Communicate and participate in tier meetings with quality engineers, process engineers, and team leaders regarding major issues and support inspection activities.
• Continuously work to improve site metrics.
• Manage projects or tasks within the department, coordinating resources and prioritizing activities to meet objectives.
• Perform other job duties and responsibilities as required.

QUALIFICATIONS:

Education:

• High School diploma or equivalent; Associate degree preferred.

Experience:

• Minimum of 5 years of work experience in any combination of Quality Assurance, manufacturing, or process engineering (electronics manufacturing preferred).
• Previous leadership experience is preferred.

Skills Required:

• Intermediate proficiency in MS Office Word and PowerPoint with intermediate knowledge in Excel
• Knowledge of Good Manufacturing Practices (GMP) and operations.
• EMS or equivalent experience.
• Familiarity with ISO 9001, AS9100, AS9102, CFR 21 Part 820, and ISO 13485.
• Experience with measuring equipment and Measurement System Analysis is an asset.
• Strong organizational skills and self-motivation.
• Working knowledge and comprehension of IPC standards (preferred).
• Ability to operate advanced equipment and read technical drawings.
• Demonstrated ability to analyze complex quality problems and implement innovative solutions.
• Strong verbal and written communication skills in English, with the ability to influence decision‑making processes.

In compliance with pay transparency requirements, the anticipated starting pay for new hires for this position is between $78,000-$100,000 per year. Full-time employees are also eligible for performance based bonuses and benefits. This is not a guarantee of compensation or salary, as a final offer amount may vary based on factors including but not limited to experience, education, location, and shift. The specific programs and options available to an employee may vary depending on the date of hire, schedule type, and hours worked.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Creation Technologies is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

If you require any accommodations to complete the application process or need the job posting in an alternative format, please email [e-mail]. You will be connected with our Talent Acquisition team.

If you are contacted regarding the position, please inform our Talent Acquisition team of any accommodations you may need during the recruiting process. All information related to accommodation requests will be handled confidentially.

Canada: Title for the position will be in accordance with applicable national and local laws.