Quality Supervisor

Creation Technologies International Inc; City of Rochester (NY); On-site; USD 78,000 - 100,000; Full time

Benefits offered by this job

Performance-based bonuses

Benefits

Job summary

Creation Technologies International Inc is seeking a Quality Supervisor in Rochester, NY to lead quality inspectors and cross-functional teams in manufacturing. You will define inspection requirements, monitor quality performance, and ensure compliance with GMP, IPC, and ISO standards.

Ideal candidates have 5+ years in QA/manufacturing, strong MS Office skills, and leadership experience. A starting pay range is provided with performance bonuses and benefits.

Qualifications

• Education: High School diploma or equivalent; Associate degree preferred.
• Experience: 5+ years in QA, manufacturing, or process engineering (electronics manufacturing preferred).
• Leadership: Previous leadership experience preferred.
• MS Office: Word and PowerPoint; Excel knowledge.
• GMP/ISO: Knowledge of GMP, ISO 9001, AS9100, AS9102, CFR 21 Part 820, ISO 13485.

Responsibilities

• Oversee task assignments and performance of multiple quality inspectors.
• Oversee the inspection of products in manufacturing.
• Maintain and report on inspection performance and identify areas for improvement.
• Investigate manufacturing or supplier issues and implement solutions.
• Ensure IPC criteria meet IPC standards and communicate trends to teams.
• Monitor inspection data in MES system and ensure SOP compliance.
• Participate in tier meetings with quality engineers and team leaders.

Skills

MS Office

Quality standards

Reading drawings

Problem solving

English communication

Education

High School diploma

Associate degree preferred

Tools

MS Office

Job description

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. The Quality Supervisor is responsible for overseeing quality inspectors in manufacturing and customer-focused teams to meet customer requirements and workmanship criteria. This includes defining quality requirements for inspection, monitoring production quality performance to identify opportunities for improvement, and ensuring adherence to Creation’s Quality System, customer, and regulatory compliance.

DUTIES AND RESPONSIBILITIES

• Oversee task assignments and performance of multiple quality inspectors.
• Oversees the inspection of products in manufacturing.
• Maintain and report on the performance of inspections and identify areas for improvement.
• Participates in the investigation of manufacturing (or supplier) issues, identifying, resolving, and implementing solutions.
• Ensure IPC (Association Connecting Electronics Industries) criteria have been met according to IPC standards.
• Keep the quality leader apprised of significant occurrences and trends impacting product quality or manufacturing operations.
• Ensure compliance with all applicable quality assurance standards and internal standard operating procedures.
• Monitor records of inspection data in the MES system.
• Communicate and participate in tier meetings with quality engineers, process engineers, and team leaders regarding major issues and support inspection activities.
• Continuously work to improve site metrics.
• Manage projects or tasks within the department, coordinating resources and prioritizing activities to meet objectives.
• Perform other job duties and responsibilities as required.

QUALIFICATIONS

• Education: High School diploma or equivalent; Associate degree preferred.
• Experience: Minimum of 5 years of work experience in any combination of Quality Assurance, manufacturing, or process engineering (electronics manufacturing preferred).
• Experience: Previous leadership experience is preferred.
• Skills Required: Intermediate proficiency in MS Office Word and PowerPoint with intermediate knowledge in Excel.
• Skills Required: Knowledge of Good Manufacturing Practices (GMP) and operations.
• Skills Required: EMS or equivalent experience.
• Skills Required: Familiarity with ISO 9001, AS9100, AS9102, CFR 21 Part 820, and ISO 13485.
• Skills Required: Experience with measuring equipment and Measurement System Analysis is an asset.
• Skills Required: Strong organizational skills and self-motivation.
• Skills Required: Working knowledge and comprehension of IPC standards (preferred).
• Skills Required: Ability to operate advanced equipment and read technical drawings.
• Skills Required: Demonstrated ability to analyze complex quality problems and implement innovative solutions.
• Skills Required: Strong verbal and written communication skills in English, with the ability to influence decision-making processes.

In compliance with pay transparency requirements, the anticipated starting pay for new hires for this position is between $78,000-$100,000 per year. Full-time employees are also eligible for performance based bonuses and benefits. This is not a guarantee of compensation or salary, as a final offer amount may vary based on factors including but not limited to experience, education, location, and shift. The specific programs and options available to an employee may vary depending on the date of hire, schedule type, and hours worked.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! Creation Technologies is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. If you require any accommodations to complete the application process or need the job posting in an alternative format, please email [e-mail]. You will be connected with our Talent Acquisition team. If you are contacted regarding the position, please inform our Talent Acquisition team of any accommodations you may need during the recruiting process. All information related to accommodation requests will be handled confidentially. Canada: Title for the position will be in accordance with applicable national and local laws. 3,000+ Industry all-stars. Entrepreneurial thinkers. Thoughtful collaborators. Bold problem-solvers. Passionate change-makers. Creation fosters a community of commitment, comradery, integrity, and inclusion. At our core, we know it’s our people who make us a leading Global Electronic Manufacturing Services provider. That’s why Creation genuinely invests in our people, instilling family like values and a diverse, dynamic, and rewarding work environment where people learn, work, and grow together. Creation truly cares, inspiring employees to grow, develop and advance their careers. At Creation, we pride ourselves in our people, our culture, and our corporate purpose, it’s rooted in everything that we do.