Quality Supervisor

Land O'Lakes, Inc.; Town of Vermont (WI); On-site; USD 71,000 - 106,000; Full time

Job summary

Vermont Creamery seeks a Quality Supervisor to lead Quality Assurance Technicians across shifts, coordinating testing and investigations to protect product quality and food safety. You will partner with Operations to drive CAPA, root cause analysis, and continuous improvement.

Ideal candidates hold a Food Science or Microbiology degree with dairy regulatory knowledge, GFSI audit experience, and PCQI/HACCP familiarity.

Qualifications

• Bachelor's degree in Food Science or Microbiology or related field.
• Regulatory knowledge for dairy manufacturing preferred.
• Experience with GFSI audit schemes (BRCGS, SQF, FSSC 22000) required.
• Lab and quality program management experience; PCQI and HACCP preferred.

Responsibilities

• Direct and coordinate the activities of Quality Assurance Technicians including timecard approval.
• Assure engagement and completion of proficiency testing for microbiological and analytical testing.
• Assure laboratory safety and good laboratory practices.
• Dispositon non-conforming product and equipment in a timely manner.
• Lead internal GMP audits and track findings.
• Investigate consumer complaints and drive CAPA actions.

Skills

Leadership

Problem solving

Decision making

MS Office

Data entry

Statistical analysis

Lab analysis

Multi-tasking

Attention to detail

Communication

Cross-functional collaboration

Adaptability

Education

Bachelor's Degree in Food Science

Bachelor's Degree in Microbiology

Dairy regulatory knowledge

PCQI certification

HACCP certification

Job description

Quality Supervisor

Under direction of the Quality Assurance Manager, the Quality Assurance Supervisor is responsible for supervising and directing Quality Assurance Technician personnel across all schedules and shifts, while working closely with the Production and the Quality Teams to identify, solve, and prevent issues affecting quality and food safety. Responsible for assisting the Quality Assurance Manager and the rest of the Vermont Creamery Management Team in the continuous improvement of the quality system for BRCGS, EQMS, and regulatory compliance. A key position within the Vermont Creamery Quality Assurance Team, the Quality Assurance Supervisor provides expertise and support to the Operations Team and Plant Management Team, fostering a cross departmental food safety, quality, and compliance culture. Hours: 8am – 5pm Monday - Friday; Shift schedules could include days, nights, weekends, some holidays, hours subject to business needs

Competencies, Skills, and Knowledge

• Must possess strong leadership skills, problem solving skills and decision-making skills
• Strong Microsoft Office, word processing, data entry skills, and statistical analysis skills required
• Must be able to perform mathematical calculation and analysis
• Ability to conduct and interpret lab analysis
• Must be able to handle multiple assignments
• Must be precise, accurate and well organized
• Must be able to perform in a demanding, fast-paced environment
• Excellent communicator, influencer, and negotiator, to work cross-functionally with multiple departments and leadership levels
• Intelligent, fast-learner, strategic and innovative thinker, agile, and comfortable with continuous change

Required Education and Experience

Bachelor’s Degree in Food Science, Microbiology or other related fields. Knowledge of regulatory requirements for dairy manufacturing is preferred. Experience with GFSI audit schemes (BRCGS, SQF, FSSC 22000, etc.) is required. Experience in lab and quality program management required. PCQI and HACCP certifications strongly preferred.

Essential Functions & Responsibilities

• Direct and coordinate the activities of the Quality Assurance Technicians including timecard approval
• Assure engagement and completion of all Vermont Creamery proficiency testing for microbiological and analytical testing
• Assure laboratory safety and good laboratory practices
• In conjunction with the Quality Assurance Manager, disposition non-conforming product and equipment in a timely manner
• With the assistance of the Quality Assurance Technicians, react and respond to quality and food safety issues in the production area.
• Assist with investigation and incident resolution
• Coordinate, manage and assist in collection of environmental monitoring swabs
• With the assistance of the Quality Assurance Technicians, perform verification on finished goods documentation to ensure that each finished good lot meets positive release criteria
• Plan and establish work schedules and coverage in the event of planned and unplanned absences of QA Technicians
• Lead the Vermont Creamery Internal Auditing Team in conducting monthly internal GMP audits.
• Track, trend, document, and coordinate resolution of audit findings
• Lead consumer complaint investigations.
• Track and trend consumer complaints
• Supports the compliance for BRCGS while supporting continuous improvement for Quality metrics/Key Performance Indicators (KPI) in their area of responsibility
• Supports quality improvement initiatives (e.g. consumer complaints, product defect reduction) within the plant
• Ensures compliance with all regulatory and Vermont Creamery guidelines pertaining to safety, health, and environmental
• Ensures that a high quality of products, services, housekeeping, and hygiene standards are maintained and improved in designated areas
• Implement, maintain, and improve the Vermont Creamery CAPA prerequisite program
• Investigates and analyzes incidents to identify trends in product quality and food safety information.
• Initiates corrective actions and communicates findings as appropriate
• Uses root cause analysis and continuous improvement tools to help isolate and resolve quality and food safety issues
• Manage Kosher, non-GMO and GFCO certifications

Salary Range: $70,800 - $106,200. In most cases, candidates offered employment can expect to be hired at a pay rate near the middle of our salary ranges.

About Land O'Lakes, Inc.

Join us and be part of a Fortune 250, farmer- and member-owned cooperative that is reimagining the business of food. We have been named a Top Workplace by Indeed and LinkedIn, and to the TIME 100 Most Influential Companies list. We provide a broad portfolio of benefits to keep you and your family at your best. Land O'Lakes is Where Your Future Takes Root. Land O’Lakes and our global entities support diversity in employment practices.

Neither Land O’Lakes, nor its affiliates or search firms, will ever contact you and ask for confidential information over the phone or in email. If you receive a call or email like this, please do not provide the information being requested.

If you need to submit a reasonable accommodation request to complete the employment application process, please call the HR Solution Center at 844-LOL-HR4U (844-565-4748) M-F 8:00am-4:30pm CT.

Land O’Lakes is a Fortune 250, farmer-owned agriculture and food manufacturing cooperative. We are headquartered just outside the Twin Cities, with locations across the US and a presence in 60 countries around the world. For disability accessibility or disability accommodation help, please call our HR Solution Center at 844-565-4748, M-F 8:00am-4:30pm CT.