Quality Supervisor

Kraft Heinz; Muscatine (IA); On-site; USD 77,800 - 97,300; Full time

Job summary

Kraft Heinz in Muscatine is seeking a Quality Systems Supervisor to oversee the plant's quality programs, ensure regulatory compliance, and drive KPI achievement through corrective actions and continuous improvement initiatives.

You will mentor and lead the site QA and Production teams, support the KHMS system, coordinate audits to meet FSSC/ISO standards, and assist with inspections by USDA, FDA, Halal and Kosher agencies.

Qualifications

• Education or relevant operational knowledge in Food Science or manufacturing quality.
• Experience with FDA and USDA preferred.
• Strong leadership, communication, and problem-solving mindset.

Responsibilities

• Plan and direct the site auditing control program to ensure compliance.
• Train and lead QA and Production teams to meet program goals.
• Support KHMS system and cross-functional KHMS Team to achieve certification.
• Respond to non-conformances and maintain KHMS documentation.

Skills

Leadership

Communication

Interpersonal skills

Statistics

Prioritization

Education

Food Science / related field

Job description

Job Purpose

This role is responsible for supervising and maintaining the plant's Quality Systems to ensure compliance with regulatory, federal, and local laws. Areas of focus include the identification and achievement of facility Quality KPIs through appropriate corrective/preventive actions and continuous improvement initiatives.

Essential Functions & Responsibilities

• Actively engaged support in planning, defining, and directing the site auditing control program to ensure compliance to all procedures, and policies, GMP standards, Kraft Heinz requirements, and regulatory, federal and local laws.
• Monitors Ingredient specs to ensure up to date and accurate.
• Support the KHMS system and operational standards as outlined in the plant accountability list.
• Trains, mentors, and leads site QA and Production team to ensure program goals are met.
• Dedicated support to site KHMS Coordinator.
• Monitors and maintains KHMS program by complying to current Kraft Heinz and International Audit (FSSC/ISO) standards.
• Facilitate and co-lead site cross functional KHMS Team and participate with Kraft Heinz corporate Quality support to ensure successful certification for site.
• Ensure all Specification/KPI/KHMS/FSSC/ISO/ plans are maintained.
• Support all internal and external inspections/regulatory visits, USDA, FDA, Halal, Kosher.
• Support audit preparation activities, accompany inspector, and complete necessary reports and postings.
• Perform follow-ups to non-conformances found and provide responses as appropriate.
• Responsible for Hold/Release documentation and dispositioning of products.
• Complete validation studies for all CCPs, OPRPs and other significant controls in accordance with approved methodologies.
• Ensure compliance to Golden Rules and other Quality principles policies through routine auditing, reporting and trending compliance appropriately.
• Provides expertise and actively participates in equipment commissioning and startup, ensuring standardization of all applicable quality and food safety procedures.
• Adhere to approved change control procedures, to include reviewing partial HACCP plans and issuing Agile change requests, as needed.
• Supports factory FSQ continuous improvement initiatives. Seeks out, identifies and implements projects to improve product quality and consistency, process capability, waste reduction, etc.
• Actively support factory shop floor assessments (i.e., performance monitoring, GEMBA walks) to ensure quality & safety standards are always adhered to.

Expected Experience & Required Skills

• Education or relevant operational job knowledge of Food Science, Food Production, Manufacturing Quality/Operations, Quality Engineering, Chemistry, Biology, or other relevant environments.
• Experience with the Food & Beverage Industry, FDA, and USDA is preferred.
• Proven history of technical quality or production knowledge of policies & programs in Food or relevant manufacturing settings.
• Successful candidates possess a positive focus toward solutions with emphasis on preventative proactive measures and team building.
• Strong leadership, technical, communication and interpersonal skills required along with attention to detail.
• Knowledge of quality or production systems, procedures, & policies.
• Manage multiple assignments, develop work plans, & prioritize.
• Knowledge of statistical processes.
• Direct reports assigned, lead development process of direct reports through regularly scheduled 1:1’s.
• Typical work schedule is Monday – Friday, 9-hour shifts, however, one must be able to work alternate shifts, weekends, and overtime as needed.

Compensation

New Hire Base Salary Range: $77,800.00 - $97,300.00

Bonus: This position is eligible for a performance-based bonus as provided by the plan terms and governing documents. The compensation offered will take into account internal equity and may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors.

Benefits

Our Total Rewards philosophy is to provide a meaningful and flexible spectrum of programs that equitably support our diverse workforce and their families and complement Kraft Heinz’s strategy and values.

Coverage for employees (and their eligible dependents) through affordable access to healthcare, protection, and saving for the future, we offer plans tailored to meet you and your family’s needs. Coverage for benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.

Wellbeing: We offer events, resources, and learning opportunities that inspire a physical, social, emotional, and financial well-being lifestyle for our employees and their families.

You’ll be able to participate in a variety of benefits and wellbeing programs that may vary by role, country, region, union status, and other employment status factors, for example:

• Physical - Medical, Prescription Drug, Dental, Vision, Screenings/Assessments
• Social - Paid Time Off, Company Holidays, Leave of Absence, Flexible Work Arrangements, Recognition, Training
• Emotional – Employee Assistance Program, Wellbeing Programs, Family Support Programs
• Financial – 401k, Life, Accidental Death & Dismemberment, Disability

Location

Muscatine Factory

Equal Opportunity Employer

Kraft Heinz is an Equal Opportunity Employer – Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes. In order to ensure reasonable accommodation for protected individuals, applicants that require accommodation in the job application process may contact [e-mail] for assistance.