Quality Supervisor

Syncreon; Melrose Park (IL); On-site; USD 91,000 - 110,000; Full time

Job summary

DP World North America seeks a Quality Supervisor to lead quality initiatives within the Operations team in Melrose Park. The role focuses on documentation, corrective actions, and continuous improvement across processes, ensuring ISO alignment and strong cross-functional collaboration.

The position requires a technical degree, experience in automotive/logistics quality, and solid MS Office skills. The pay range is competitive, with benefits and potential annual bonus in a global logistics group.

Qualifications

• College with a technical degree is preferred.
• Experience in automotive or logistics environment in a quality capacity is preferred.
• Knowledge of ISO 9001, 14001 standards.
• Proficiency with computers and Microsoft Office suite.
• Strong interpersonal, organizational and communication skills.

Responsibilities

• Administer reports and documentation for PFMEAs, PPAP, operator instructions and Control Plans; generate and communicate management tools and analyses to the team.
• Assist in design and development of irreversible corrective actions for known problems.
• Coordinate build changes with production personnel.
• Maintain professional services to internal/external customers and staff.
• Develop cost-benefit recommendations and implement plans to achieve results.
• Provide technical advice and carry out special assignments as required.
• Champion ISO efforts to attain and maintain certification.
• Lead quality personnel management and training; interact with staff and customer representatives.
• Lead Management Review Meetings.
• Perform other duties as assigned.

Skills

Technical degree

Automotive/Logistics experience

ISO 9001/14001 knowledge

MS Office proficiency

Interpersonal/communication skills

Education

Technical degree

Job description

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DP World North America delivers tailored, scalable and progressive solutions to customers in more than 100 global locations. The company has managed supply chain synergies for global automotive and technology premier brands for more than 60 years.As a trusted 3PL partner to some of the world’s most influential tech companies, we deliver agile, data-driven logistics that scale with demand and drive operational excellence.

Are you an individual who can direct quality initiatives while maintaining a close rapport with operations team to identify, solve and prevent problems affecting quality? The Quality Supervisor,is a key positionwithin the Quality Team providing expertise and support to the Operations department and Management staff, fostering a cross-departmental quality and compliance mind-set.Join our growing team in Melrose Parktoday!

About the Role

How you will contribute

• Administer all reports and documentation relative to assigned processes. i.e. PFMEAs, PPAP, operator instructions, and Control Plans. Generate, interpret, and analyze management tools, graphs, reports etc. & communicate to team members as required.
• Assist in design and development of irreversible corrective actions for known problems.
• Coordinate implementation of build changes, NCO etc. with production personnel.
• Maintain a professional level of services to all internal/external customers/staff
• Develop recommendations on a cost benefit initiative, document enhancement, provide plans and affect in implementation and attainment of results.
• Provide Technical advice to other disciplines within the organization, investigate the problem, and provide an answer. Plan and carry out all special assignments/projects as required.
• Champion ISO efforts to gain and maintain certification.
• Manage quality personnel including auditors by assigning work, train/teach/coach quality personnel, monitor performance, etc. Interact with staff within the location and within the Company and all customer and prospective customer representatives.
• Lead Management Review Meetings.
• Other duties as assigned.

Your Key Qualifications

• College with a Technical degree is preferred.
• Experience working in an automotive or logistics environment working in a quality capacity is preferred.
• Knowledge of different standards i.e. ISO 9001, 14001.
• Proficiency on computers and Microsoft Office products.
• Interpersonal, organizational and communication skills - written and oral to deal with a wide range of customers-both internal and external.

Compensation

DP World offers exciting and challenging roles within a growing international organization. We strive to hire and develop the right people, locally and globally, stimulating personal growth and self-development within an informal atmosphere. We offer a market competitive compensation package. The pay range for this role is$90,500-$110,100, paid bi-weekly, with the potential for annual bonus payable in April every year. Company-offered benefit options include medical, dental, vision, 401(k) with up to 4% Company match, paid time off, Company-paid Basic Life and AD&D, short- and long-term disability insurance, plus addtional voluntary and supplemental options and wellness programs.

About DP World

Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally.

With a dedicated, diverse and professional team of more than 111,000 employees from 159 nationalities, spanning 77 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future.

We’re rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.

What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer’s door.

DP World is on a mission to transcend boundaries and bridge the gap between allnations and cultures– not just in what we do but also in how we behave.

We arededicated to creating a culture where everyone feels respected, supported, andempowered to reach their full potential. We believe that embracing inclusion anddiversity, drives innovation and growth and helps us connect people, businesses, andsocieties. Free minds and different perspectives are changing our world, and together we canchange what’s possible.

The DP World family comprises of syncreon, Imperial and P&O.

WE MAKE TRADE FLOW

TO CHANGE WHAT'S POSSIBLE FOR EVERYONE.

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Job Segment: Logistics, Supply Chain, Supply, Operations, Automotive, Quality