Logistics Coordinator

Syncreon; Mesa (AZ); On-site; USD 55,000 - 75,000; Full time

Job summary

Syncreon in Mesa, AZ is seeking a proactive L2 – Logistics Coordinator to manage customer orders end-to-end, coordinate with control tower staff, and drive on-time performance. You will handle inquiries, generate frequent reports, and support inbound/outbound logistics with strong Excel skills.

The role emphasizes customer service, problem resolution, and adaptability in a dynamic 3PL environment. Join a growing team focused on efficiency, accuracy, and continuous improvement in supply chain

Qualifications

• Customer service background in logistics or planning with ability to build a relationship with the customer and handle problem resolution promptly.
• Excel proficiency (VLOOKUPs, Pivot Tables a plus) used for tracking and analysis.
• Ability to adapt in a fast-changing, high-pressure environment.
• Ability to multitask effectively.

Responsibilities

• Handle customer queries, escalations and a large volume of day-to-day reports through the life cycle of customer orders.
• Build close working relationships with Key Account control tower staff and service their day-to-day needs.
• Ensure a large number of customer and carrier performance reports are completed weekly/monthly and submitted on time with accuracy.
• Apply scheduling, planning, and coordination to support inbound and outbound operations.
• Communicate effectively with customers and stakeholders inside and outside the company.
• Process order setup via internal systems, including EDI feeds or manual entries.
• Ensure orders are picked and processed timely to meet KPI requirements and monitor inventory levels per customer expectations.
• Other duties as assigned.

Skills

Customer service

Logistics planning

Excel

Adaptability

Multitasking

Tools

EDI feeds

Job description

Select how often (in days) to receive an alert:

Interested in joining a dynamic and growing 3PL as aL2 – Logistics Coordinator where lots of engineering challenges await? OurMesa, AZ team isworking on continuous improvements, operational efficienciesand layout, and is looking for a motivated and experienced colleague with a strong background in supply chain management.

If you are a results-oriented, team-player with a track record for providing top-tier customer service and possessing a "can-do" attitude and you find yourself excited for the possibility of expanding your role within the Company at this time - then we want to hear from you and how you might contribute to the further growth of the team within this role!

About the Role

How you will contribute

• Handle customer queries, escalations & a large volume of day to day reports through the life cycle of customer orders.
• Build a close working relationship with the Key Account control tower staff staffing through understanding their day to day business requirements and servicing accordingly.
• Ensure a large number of customer & carrier performance reports are completed weekly/monthly and submitted on time and with accurate content.
• Apply scheduling, planning, and coordination activity to support product inbound and outbound operations.
• Ability to communicate both internally and externally with the customers and stakeholders.
• Process order set up via preferred internal system to include but not limited to EDI feeds or manual creation.
• Ensure orders are picked and processed timely to meet KPI requirements and help monitor and ensure proper inventory levels per customer expectations.
• Other duties as assigned.

Your Key Qualifications

• Customer service background in logistics or planning with ability to build a relationship with the customer and handle problem resolution in timely manner.
• Word, Excel, Outlook knowledge with strong emphasis on Excel (V Look Ups, Pivot Table is a plus) used for tracking and analysis.
• Ability to adapt and work in an ever changing, stress induced changing environment.
• Ability to multiitask effectively

Compensation

DP World offers exciting and challenging roles within a growing international organization. We strive to hire and develop the right people, locally and globally, stimulating personal growth and self-development within an informal atmosphere. We offer a market competitive compensation package.

About DP World

Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally.

With a dedicated, diverse and professional team of more than 111,000 employees from 159 nationalities, spanning 77 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future.

We’re rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.

What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer’s door.

DP World is on a mission to transcend boundaries and bridge the gap between allnations and cultures– not just in what we do but also in how we behave.

We arededicated to creating a culture where everyone feels respected, supported, andempowered to reach their full potential. We believe that embracing inclusion anddiversity, drives innovation and growth and helps us connect people, businesses, andsocieties. Free minds and different perspectives are changing our world, and together we canchange what’s possible.

The DP World family comprises of syncreon, Imperial and P&O.

WE MAKE TRADE FLOW

TO CHANGE WHAT'S POSSIBLE FOR EVERYONE.

Playing in picture-in-picture

Playing in picture-in-picture (opens a new window)

More options

Like

Add to Watch Later

00:00

02:23

Quality Auto

2x

1.5x

1.25x

1x

0.75x

0.5x

Nearest Major Market: Phoenix
Job Segment: Logistics, Supply Chain, Supply Chain Manager, Supply, Engineer, Operations, Engineering