Quality Supervisor

Arvato; Las Vegas (NV); On-site; USD 64,000 - 100,000; Full time

Job summary

A leading company in the transportation and logistics sector is seeking a Quality Supervisor. This role involves overseeing all quality staff, ensuring proper training, managing evaluations, and conducting audits. The ideal candidate will have ISO 9001 certification and at least 3 years of experience in a similar position. This position offers competitive salary and a robust benefits package.

Benefits

Medical, Dental, Vision, Life Insurance

401(k) with company matching

Paid Time Off

Flexible Spending Accounts

Voluntary benefits

Employee Assistance Program

Ongoing employee development opportunities

Commuter benefits

Qualifications

• ISO 9001 certification experience and knowledge of the ISO audit process.
• 3+ years as a Quality Inspector/Supervisor in similar environment.
• Proven leadership experience.

Responsibilities

• Supervise all Quality personnel and assign daily floor coverage.
• Conduct annual performance reviews for all direct reports.
• Maintain QMS, training, and procedures for all roles.

Skills

Problem Solving

Decision Making

Planning

Organizational Skills

Safety Knowledge

Education

ISO 9001 certification

3+ years as a Quality Inspector/Supervisor

Tools

SAP

Job description

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• The Quality Supervisor will supervise all Quality personnel and assign daily floor coverage based on production demands.
• Responsible for the accuracy of evaluations, analysis and overall performance of Transaction Monitoring (Quality Coach) Team.
• Ensure that employees receive proper training in all areas whilst also coordinating job rotation and cross-training.
• Conduct annual performance reviews for all direct reports, evaluate and manage levels of staff effectiveness by partnering with operations to create improvement action plans, ensure facilitation and coordination of calibration processes, review daily time keeping records, manage and approve direct report time off requests.
• Complete RCCA for non-compliance issues, oversee and administer audits of key support processes with account.
• Conduct periodic audit of staff and departmental processes and recommend changes, ensuring consistent application of the quality process.
• Maintain QMS, training, and procedures for all roles and responsibilities.
• Prepare for ISO audits.
• Attend and facilitate client calibration monitoring sessions.
• Facilitate quality training initiatives as needed, and diagnosis continuous improvement opportunities applicable to account, workgroup, and department.
  
  

Your Tasks

• The Quality Supervisor will supervise all Quality personnel and assign daily floor coverage based on production demands.
• Responsible for the accuracy of evaluations, analysis and overall performance of Transaction Monitoring (Quality Coach) Team.
• Ensure that employees receive proper training in all areas whilst also coordinating job rotation and cross-training.
• Conduct annual performance reviews for all direct reports, evaluate and manage levels of staff effectiveness by partnering with operations to create improvement action plans, ensure facilitation and coordination of calibration processes, review daily time keeping records, manage and approve direct report time off requests.
• Complete RCCA for non-compliance issues, oversee and administer audits of key support processes with account.
• Conduct periodic audit of staff and departmental processes and recommend changes, ensuring consistent application of the quality process.
• Maintain QMS, training, and procedures for all roles and responsibilities.
• Prepare for ISO audits.
• Attend and facilitate client calibration monitoring sessions.
• Facilitate quality training initiatives as needed, and diagnosis continuous improvement opportunities applicable to account, workgroup, and department.
  
  

Your Profile

• ISO 9001 certification experience and knowledge of the ISO audit process.
• 3+ years as a Quality Inspector/Supervisor in similar environment.
• Proven leadership experience.
• Willingness to work alongside direct reports on warehouse floor.
• SAP experience.
• Superior problem solving, decision making, planning, and organizational skills.
• Safety Knowledge.
  
  

We Offer

• Medical, Dental, Vision, Life Insurance, and Disability Pay
• 401(k) with company matching up to 6%.
• Paid Time Off, including paid holidays.
• Flexible Spending Accounts
• Voluntary benefits such as legal and financial assistance, pet insurance, and more.
• Employee Assistance Program
• Ongoing employee development opportunities including tuition reimbursement, scholarships, and training.
• Commuter benefits
• Employee engagement activities

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Quality Assurance

• Industries

  Transportation, Logistics, Supply Chain and Storage

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