QUALITY SUPERVISOR

SRI Ohio; Lancaster (OH); On-site; USD 60,000 - 80,000; Full time

Job summary

SRI Ohio seeks a Quality Supervisor to lead bottle quality audits and drive process improvements across production lines. This role conducts daily line audits, coordinates with QA and production teams, and communicates findings to support a rigorous quality program.

The position requires strong analytical skills, attention to detail, effective written and verbal communication, and the ability to manage multiple projects to meet deadlines.

Qualifications

• High school diploma or GED required; bachelor's preferred in a related field.
• Three years or more in audit/inspection evaluation preferred.
• Strong analytical, communication, and problem-solving abilities.
• Commitment to quality and ability to prioritize in a fast-paced environment.
• Organizational skills and attention to detail are essential.
• Auditing experience or technical knowledge with SAP, Mainframe, Hyperion, AS400, SQL, Oracle, or Unix preferred.

Responsibilities

• Analyze processes and procedures on the production floor to identify efficient, cost-effective approaches.
• Communicate procedures across QA and production and audit for conformity.
• Recommend modifications and train staff on changes to ensure understanding.
• Evaluate methods and materials and suggest improvements.

Skills

Analytical skills

Urgency

Problem solving

Quality focus

Flexibility

Organizational skills

Prioritization

Education

High school diploma/GED

Bachelor's degree in MIS/CS/Accounting or related field

Job description

Requirements for DOT-Regulated or Safety-Sensitive Position

Not applicable for this job

JOB SUMMARY

The Quality Supervisor is responsible for conducting bottle quality and process audits to identify opportunities for process and operational improvement. This role performs daily audits of production lines, decorating processes, procedures, and practices to support an efficient quality program and consistent processes across all lines. The Quality Supervisor communicates audit observations clearly and works with QA team members and production personnel to support quality, consistency, and continuous improvement.

The position requires strong analytical and technical skills, attention to detail, effective written and verbal communication, and the ability to manage multiple projects and meet departmental deadlines.

RESPONSIBILITIES

• Work independently and collaboratively to formally analyze company processes and procedures on the production floor and within Quality, identifying consistent, efficient, and cost-effective approaches.
• Work with QA team members to communicate established procedures across SRI positions and continuously audit for non-conformance, consistency across personnel, and effectiveness.
• Recommend process or procedure modifications as needed; communicate changes, review them with employees, and provide training or retraining and explanations to support understanding.
• Evaluate changes to methods, processes, and/or materials and make recommendations for improvement.

ADDITIONAL RESPONSIBILITIES

• Performs other duties as assigned.
• May be required to work additional hours beyond the normal shift and on weekends.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The qualifications below represent the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

EDUCATION, EXPERIENCE, SKILLS AND KNOWLEDGE

Category

Qualification

Required / Preferred

Education

High school diploma/GED

Required

Education

Bachelor’s degree in Management Information Sciences, Computer Science, Accounting, or related field

Preferred

Experience

Three (3) years or more in audit and/or inspection evaluation

Preferred

Skills

Analytical skills, sense of urgency, and problem-solving

Required

Skills

High commitment to quality

Required

Skills

Required

Skills

Flexibility in a fast-paced, dynamic environment

Required

Skills

Excellent organizational skills

Required

Skills

Ability to manage multiple priorities simultaneously

Required

Knowledge

Preferred

Knowledge

Auditing experience or technical expertise with SAP, Mainframe, Hyperion, AS400, SQL, Oracle, and/or Unix

Preferred

POSITION DETAILS

Supervisory Responsibility

Yes

Travel Required

No

ADA / WORK REQUIREMENTS

• Perform job tasks despite distractions or interruptions
• Exercise independent judgment
• Effectively communicate in speech and writing
• Prioritize work assignments and use time efficiently
• Perform a variety of duties, often switching tasks
• Analyze information and problems to identify objectives, concerns, patterns, and conclusions
• Organize information, people, and materials systematically to increase efficiency
• Interact professionally with coworkers and clients
• Maintain and organize documents/files and process and procedural controls
• Follow oral and written directions, safety rules, and security rules
• Complete a heavy workload within established time frames
• Train, monitor, and communicate Quality Inspector and QA responsibilities/skills to support growth and development
• Assist the Quality Assurance Manager with the Quality Management System (QMS), including internal and external audits, safety, risk assessment, and vendor, supplier, and customer-facing interactions
• Identify and determine root causes of potential risks or concerns identified during processing

ENVIRONMENTAL CONSIDERATIONS

Dust

Present

Small, crowded working areas

Present

Controlled climate while working indoors

Present

PHYSICAL ACTIVITIES

The physical requirements below are representative of those that may be needed to perform the essential functions of the position. Actual requirements should be confirmed against current job demands and any applicable assessment.