Quality Assurance Technician

SRI Ohio; Lancaster (OH); On-site; USD 42,000 - 62,000; Full time

Job summary

SRI Ohio is seeking a Quality Assurance Associate to evaluate bottle-decoration quality through audits during production and final packaging audits. You will collaborate with the QA Supervisor and Production team to address discrepancies and drive quality improvements.

Strong written and verbal communication, attention to detail, and the ability to balance priorities are essential as you document testing results and support training and process changes.

Qualifications

• High school diploma or GED is required.
• Bachelor’s degree in Management Information Sciences, Computer Science, Accounting, or a related field is preferred.
• One year or more of audit and/or inspection evaluation experience is preferred.
• Analytical skills are required.
• Strong verbal and written communication skills are required.
• Flexibility to work in a fast-paced environment is required.
• Excellent organizational skills are required.
• Ability to handle multiple priorities simultaneously is required.
• Experience with Microsoft Office Suite (intermediate) is preferred.
• Auditing experience or technical expertise with SAP, Mainframe, Hyperion, AS400, SQL, Oracle, and/or Unix (intermediate) is preferred.

Responsibilities

• Perform decoration testing and audits in accordance with SRI’s testing control plan.
• Complete testing documentation daily and communicate results to management as needed.
• Work with QA team members to communicate procedures and continuously audit for non-conformance and effectiveness.
• Recommend process or procedure modifications and train employees on changes.
• Train, monitor, and communicate Quality Inspector responsibilities to support growth and development.
• Assist the QA Supervisor in timely final disposition of finished goods.
• Identify root causes of risks or concerns identified during processing.

Skills

Analytical skills

Communication skills

Organizational skills

Multitasking

Flexibility

Education

High school diploma or GED

Bachelor’s degree in MIS/CS/Accounting or related

Tools

Microsoft Office Suite

SQL

SAP

AS400

Job description

Requirements for DOT-Regulated or Safety-Sensitive Position

Not applicable for this job

JOB SUMMARY

The Quality Assurance Associate is responsible for evaluating bottle-decoration quality by conducting audits to identify potential process, decoration, and operational inefficiencies. This role performs testing and audits during production, as well as final audits of the overall package. The Quality Assurance Associate works with the QA Supervisor and Production team to address discrepancies found on production lines and improve quality and processes.

Testing must be documented daily. The position requires strong interpersonal, written, and verbal communication skills to report audit observations and communicate trends or concerns to department leaders and operational team members in a timely manner. The Quality Assurance Associate must be able to balance multiple priorities, manage time effectively, demonstrate analytical and technical skills, and maintain careful attention to detail and quality.

RESPONSIBILITIES

Responsibility

Perform decoration testing and audits in accordance with SRI’s testing control plan. Complete testing documentation daily and communicate results to management as needed.

Work with other QA team members to communicate established procedures across SRI positions and continuously audit for non-conformance, consistency, and effectiveness.

Recommend process or procedure modifications when needed. Communicate changes and review them with employees through training, retraining, and explanation of the process and its purpose.

Train, monitor, and communicate Quality Inspector responsibilities and skills to support employee growth and development.

Assist the QA Supervisor in determining the timely final disposition of finished goods.

Identify and help determine root causes of potential risks or concerns identified during processing.

ADDITIONAL RESPONSIBILITIES

Performs other duties as assigned. Necessary and/or required training will be administered by appropriate SRI Ohio, Inc. personnel, and training records will be maintained for verification and validation.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The qualifications below represent the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION, EXPERIENCE, SKILLS AND KNOWLEDGE

Category

Qualification

Required / Preferred

Education

High school diploma or GED

Required

Education

Bachelor’s degree in Management Information Sciences, Computer Science, Accounting, or a related field

Preferred

Experience

One (1) year or more of audit and/or inspection evaluation experience

Preferred

Skills and Abilities

Analytical skills

Required

Skills and Abilities

Strong commitment to quality

Required

Skills and Abilities

Strong verbal and written communication skills

Required

Skills and Abilities

Flexibility to work in a fast-paced, dynamic environment

Required

Skills and Abilities

Excellent organizational skills

Required

Skills and Abilities

Ability to handle multiple priorities simultaneously

Required

Knowledge

Experience with Microsoft Office Suite (intermediate)

Preferred

Knowledge

Auditing experience or technical expertise with SAP, Mainframe, Hyperion, AS400, SQL, Oracle, and/or Unix (intermediate)

Preferred

POSITION DETAILS

Item

Details

Does Position Supervise?

Yes

Travel Required?

No

Not specified in prior job description

ADA / WORK REQUIREMENTS

• Perform job tasks despite distractions or interruptions
• Exercise independent judgment
• Effectively communicate in speech and writing
• Prioritize work assignments and use time efficiently
• Perform a variety of duties, often switching tasks
• Analyze information and problems to identify objectives, concerns, and patterns and formulate conclusions
• Organize information, people, and materials systematically to improve efficiency
• Interact professionally with coworkers and clients
• Quickly process information
• Maintain and organize documents and files
• Follow oral and written directions, safety rules, and security rules
• Complete a heavy workload within established time frames

Additional role requirements include training, monitoring, and communicating Quality Inspector responsibilities and skills; assisting the Supervisor with timely final disposition of finished goods; and identifying and determining root causes of potential risks or concerns during processing.

ENVIRONMENTAL CONSIDERATIONS

Consideration

Details

Dust

Small / crowded working areas

Work may take place in small or crowded work areas.

Work is performed indoors in a controlled climate.

PHYSICAL ACTIVITIES

The physical requirements below are carried forward from the prior job description and are representative of those that may be required to perform the essential functions of the position. They should be reviewed and confirmed by SRI before final approval.