Quality Supervisor

heinz; Kendallville (IN); On-site; USD 69,000 - 86,000; Full time

Benefits offered by this job

Performance-based bonus

Health benefits (medical/dental)

Job summary

Kraft Heinz is seeking a Quality Systems Supervisor to lead the site’s Quality Systems, ensuring regulatory compliance and driving KPIs through corrective actions and continuous improvement. You will mentor QA and production teams, support KHMS activities, and coordinate with internal and external auditors.

The role emphasizes cross-functional collaboration, adherence to HACCP/ISO standards, and readiness for USDA/FDA inspections, with a competitive base salary and annual bonus potential.

Qualifications

• Education in Food Science, Food Production, Manufacturing Quality/Operations, Quality Engineering, Chemistry or Biology.
• Experience with Food & Beverage industry; FDA and USDA knowledge preferred.
• Proven history of quality or production policies and programs.
• Strong leadership, communication and interpersonal skills with attention to detail.
• Ability to manage multiple assignments and lead cross-functional teams.
• Knowledge of KHMS, GMP, HACCP and ISO standards.

Responsibilities

• Oversee planning, defining and directing the site auditing program for GMP/compliance.
• Monitor ingredient specs and KHMS program adherence.
• Train and mentor site QA and Production teams to meet program goals.
• Lead corrective/preventive actions and continuous improvement initiatives.
• Support audit preparations and regulatory visits (FDA, USDA, Halal, Kosher).
• Ensure documentation, hold/release procedures and dispositioning of products.

Skills

Leadership

Communication

Interpersonal skills

Attention to detail

Quality systems knowledge

Statistical processes

Education

Food Science / related field

Tools

KHMS system

GMP standards

Job description

Job Description

Job Purpose

This role is responsible for supervising and maintaining the plants Quality Systems to ensure compliance to regulatory, federal, and local laws. Areas of focus will include the identification and achievement of facility Quality KPI's through appropriate corrective/preventive actions and continuous improvement initiatives.

Essential Functions & Responsibilities

• Actively engaged support in planning, defining, and directing the site auditing control program to ensure compliance to all procedures, and policies, GMP standards, Kraft Heinz requirements, and regulatory, federal and local laws.
• Monitors Ingredient specs to ensure up to date and accurate.
• Support the KHMS system and operational standards as outlined in the plant accountability list.
• Trains, mentors, and leads site QA and Production team to ensure program goals are met.
• Dedicated support to site KHMS Coordinator.
• Monitors and maintains KHMS program by complying to current Kraft Heinz and International Audit (FSSC/ISO) standards.
• Facilitate and co-lead site cross functional KHMS Team and participate with Kraft Heinz corporate Quality support to ensure successful certification for site.
• Ensure all Specification/KPI/KHMS/FSSC/ISO/ plans are maintained.
• Support all internal and external inspections/regulatory visits, USDA, FDA, Halal, Kosher.
• Support audit preparation activities, accompany inspector, and complete necessary reports and postings.
• Perform follow-ups to non-conformances found and provide responses as appropriate.
• Responsible for Hold/Release documentation and dispositioning of products.
• Complete validation studies for all CCPs, OPRPs and other significant controls in accordance with approved methodologies.
• Ensure compliance to Golden Rules and other Quality principles policies through routine auditing, reporting and trending compliance appropriately.
• Provides expertise and actively participates in equipment commissioning and startup, ensuring standardization of all applicable quality and food safety procedures.
• Adhere to approved change control procedures, to include reviewing partial HACCP plans and issuing Agile change requests, as needed.
• Supports factory FSQ continuous improvement initiatives. Seeks out, identifies and implements projects to improve product quality and consistency, process capability, waste reduction, etc.
• Actively support factory shop floor assessments (i.e., performance monitoring, GEMBA walks) to ensure quality & safety standards are always adhered to.

Expected Experience & Required Skills

• Education or relevant operational job knowledge of Food Science, Food Production, Manufacturing Quality/Operations, Quality Engineering, Chemistry, Biology, or other relevant environments.
• Experience with the Food & Beverage Industry, FDA, and USDA is preferred.
• Proven history of technical quality or production knowledge of policies & programs in Food or relevant manufacturing settings.
• Successful candidates possess a positive focus toward solutions with emphasis on preventative proactive measures and team building.
• Strong leadership, technical, communication and interpersonal skills required along with attention to detail.
• Knowledge of quality or production systems, procedures, & policies.
• Manage multiple assignments, develop work plans, & prioritize.
• Knowledge of statistical processes.
• Direct reports assigned, lead development process of direct reports through regularly scheduled 1:1's.
• Typical work schedule is Monday - Friday 6am-3:30pm; must respond to off shift/weekend emergencies.

Our Total Rewards philosophy is to provide a meaningful and flexible spectrum of programs that equitably support our diverse workforce and their families and complement Kraft Heinz' strategy and values.

New Hire Base Salary Range

$68,900.00 - $86,100.00

Bonus: This position is eligible for a performance-based bonus as provided by the plan terms and governing documents.

The compensation offered will take into account internal equity and may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors

Benefits: Coverage for employees (and their eligible dependents) through affordable access to healthcare, protection, and saving for the future, we offer plans tailored to meet you and your family's needs. Coverage for benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.

Wellbeing: We offer events, resources, and learning opportunities that inspire a physical, social, emotional, and financial well-being lifestyle for our employees and their families.

You'll be able to participate in a variety of benefits and wellbeing programs that may vary by role, country, region, union status, and other employment status factors, for example:

• Physical - Medical, Prescription Drug, Dental, Vision, Screenings/Assessments
• Social - Paid Time Off, Company Holidays, Leave of Absence, Flexible Work Arrangemen