Quality Supervisor

Masiello Employment Services; Gardner (MA); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Health and dental insurance

401(k) retirement plan

Paid time off

Profitability bonuses

Discounted company merchandise

Safety shoe reimbursement

Career growth opportunities

Job summary

Masiello Employment Services' manufacturing client in Gardner, MA is seeking a Quality Supervisor to drive continuous improvement, support ISO compliance, and partner with teams across the organization.

Join a growing site where your work will directly influence product quality, process accuracy, and customer satisfaction through leadership of the Quality Management System, audits, corrective actions, and data-driven analysis.

Qualifications

• Bachelor's degree in Manufacturing, Engineering, or related field preferred.
• Previous experience in a quality leadership role within a manufacturing environment.
• Strong understanding of quality systems, audits, corrective actions, and continuous improvement processes.
• Experience analyzing data, identifying trends, and solving quality-related issues.
• Excellent communication skills with the ability to work effectively across departments.

Responsibilities

• Maintain and improve the company's Quality Management System and quality documentation.
• Investigate customer concerns, product nonconformances, and implement corrective actions.
• Lead internal audits and support ISO compliance activities and external audits.
• Track quality metrics, analyze trends, and recommend process improvements.
• Train employees on quality standards, procedures, and best practices.
• Coordinate product and process changes with cross-functional teams.
• Supervise and support quality inspection personnel, including performance reviews.
• Participate in plant safety initiatives and continuous improvement efforts.

Skills

Quality leadership

Data analysis

Cross-functional collaboration

Communication skills

Microsoft Office

Education

Bachelor's degree in Manufacturing/Engineering or related field

Tools

Microsoft Office

Quality documentation systems

Job description

Quality Supervisor Our manufacturing client in the Gardner, MA area is seeking to hire a Quality Supervisor. This direct hire opportunity is ideal for a quality professional who enjoys driving continuous improvement, supporting ISO compliance, and partnering with teams across the organization.

Join a growing manufacturing environment where your expertise will have a direct impact on product quality, process improvement, and customer satisfaction.

Your qualifications for the Quality Supervisor position are:

• Bachelor's degree in Manufacturing, Engineering, or a related field preferred
• Previous experience in a quality leadership role within a manufacturing environment
• Strong understanding of quality systems, audits, corrective actions, and continuous improvement processes
• Experience analyzing data, identifying trends, and solving quality-related issues
• Excellent communication skills with the ability to work effectively across departments
• Proficiency with Microsoft Office and quality documentation systems
• Experience with injection molding, quality certifications, metallurgy, or tooling manufacturing is a plus

Benefits you will receive as the Quality Supervisor:

• Salary: $60,000 - $75,000 annually
• Full-time schedule, Monday-Friday
• Health and dental insurance
• 401(k) retirement plan
• Paid time off
• Profitability bonuses
• Discounted company merchandise
• Safety shoe reimbursement
• Opportunity to contribute to continuous improvement initiatives and career growth

For the Quality Supervisor position, your duties and responsibilities will include:

• Maintain and improve the company's Quality Management System and quality documentation
• Investigate customer concerns, product nonconformances, and implement corrective actions
• Lead internal audits and support ISO compliance activities and external audits
• Track quality metrics, analyze trends, and recommend process improvements
• Train employees on quality standards, procedures, and best practices
• Coordinate product and process changes with cross-functional teams
• Supervise and support quality inspection personnel, including performance reviews
• Participate in plant safety initiatives and continuous improvement efforts